Hello, I am on macOS High Seirra. When I try to download razer synapse 2, it shows the error message "the installer encountered an error that caused the installation to fail" I was wondering if there was any fix as I recently got my new huntsman mini and would like to customize some macros and the lighting. Thank you!
mouse movement not supported in a macro
good morning, I would like to integrate movements into a macro for my mouse. I've followed the tutorials and already created some macros a while ago;but recently I wanted to create a new one and it doesn't work anymore. the movement is written in the macro but nothing is displayed in the little window that is supposed to describe the movement.does anyone have a solution?thanks in advance.
Synapse 3 not recognizing Razer Blade 15 Advanced 2019 laptop
I have a Razer Blade 15 Advanced 2019 laptop with a 2070 RTX Q-Max graphics card. After a recent update of Synapse 3 software, it stopped recognizing my laptop. I can’t see my laptop in Synapse 3 or use Studio because of that. How can I fix this issue?
My Razer Blade 15 BaseModel isn't detected by Synapse 3
For whatever reason, Razer Synapse refuses to detect my device? Initially it did but after multiple refreshes due to regular PC updates for antivirus systems blah blah, it wouldn’t pick up again.I’ve tried completely uninstalling Synapse (3 times), I’ve rebooted the laptop once of which I had some more hope until the final hurdle before installing Windows 11 on it to where it lost detection for whatever reason.I’ve watched the video provided by Razer and ran multiple diagnostics checks (on both Windows 10 and 11), I feel like I’ve exhausted all my options! I need help ASAP, thanks in advance.
Synapse keeps logging me out
Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.
Synapse not loading - just a grey screen
Hello, Since the new update my razor app wont let me log in, it shows me an gray screen just similar as this person had (link to old report), I put the same name title as the old report of it and i wish to know if there was a fix for this? I have tried disabling the antivirus and firewall like the tips the old report had, i had no success. Sincerely, Prince
Razer Synapse not working
I changed the lights of my keyboard and after that the app stopped working. First it would open but then crash everything, but now it doesn’t even open. I found the troubleshooting guide and tried to do as it said, but it didn’t help. I’ve performed many clear reinstallations, not working. I don’t know what to do anymore. Please help me.
razer synapse 3 won't start up/stay log in
so this just started for me for the first time and every time I try to open synapse nothing works it will open for a sec and close itself. when i try to log in this is all i get and nothing else. I have restarted my laptop 3 times and uninstall and reinstall synapse and still the same thing. any helps would be nice
I am trying to make a macro that does a sequence of pressing 2-3-4-5-6 and then repeat. It ends up stopping at one number seemingly at random and continually spamming that key until I shut down razer synapse.Does any1 have a similar macro they could share with me that actually works. Ideally I would like to press 2 and have the macro run until I press 2 again. Thanks.
Urgent Request for Synapse 3 macOS Compatibility: An Opportunity for Mutual Growth
Dear CEO @ Razer,I trust this message finds you well. My name is Ali, and I am a devoted Razer customer and a passionate advocate for your products within the Apple ecosystem. I am reaching out to you today on behalf of a significant and growing community of loyal Razer customers who use macOS.Unfortunately, our shared affinity for Razer's exceptional hardware is marred by our inability to use Synapse 3, Razer's top-tier customization software, which is currently unavailable for macOS. This disparity in service, I believe, is a gap that needs urgent bridging.As a global leader in gaming technology, Razer has consistently demonstrated its commitment to pushing boundaries and exceeding user expectations. This commitment is one of the reasons why we, the macOS user base, have chosen Razer products. We firmly believe that adding Synapse 3 compatibility to macOS would solidify Razer's market leadership and bring in a wealth of opportunities.The number of Apple users worldwide is steadily gr
mouse movement macro
Im trying to create a macro that moves my mouse 45cm to the right. Pretty simple. I was able to do this in icue with my corsair mouse. I cant seem to do that in synapse. I tried modifying the xml, but i dont know what to put.I use 3200dpi, so i calculated this to be 56693 dots. I could obviously do less, like 5cm and just do it 9 times. How do i do this?
Lighting profiles not working
So I’m not entirely sure on how to describe this situation so please bare with me. There is probably an easy fix to my issue which I may be overlooking but here goes.I have created 2 profiles for each of my system and mouse, those profiles named, Default and Gaming.Each of these profiles have custom settings such as mouse DPI, key mapping, fan speeds, and LIGHTING.Now, whenever I launch a game, Razer Synapse will automatically switch my system and mouse profiles to the Gaming profile which will alter the different settings previously mentioned, everything besides the custom lighting I created.For whatever reason, as soon as I launch a game, the lighting on my keyboard and mouse will change to the desired effect for a whole 10 seconds and then switch back to the lighting I have saved on my Default profile. This is strange to me because all other previously mentioned settings will stay in effect, only the lighting will change and I have no idea why.I have tried disabling Razer Cortex, li
"synapse 4" beta not installing ARGB controller and Kraken V3 pro
title pretty much says it all just calling it synapse 4 for now so people dont think im on about synapse 3 or 2 instead of “the new razer syanpse beta” but ARGB controller works with visualiser but says not installed retry on the dashboard so no custom customisation or anything just visualiser making it work or just leave it cycling and the kraken v3 pro just wont show up...not expecting miracles as still in beta so ofc there are bugs and this probably one any tips tricks or solutions will be appreciated if not throwing this out there to anyone thats trying it for the first time
Horizontal scrolling using the wheel tilt doesn't work right
Hello. I’m new to Razer, using a Basilisk v2, coming from a logitech mouse. I the latest synapse i set the wheel tilt left and right to “Scroll Left” and “Scroll Right”. Horizontal scrolling now doesn’t work in some windows, even if the mouse is over the pane or even if i click inside it. For example in My computer. It works in the left pane, but not in the right. Horizontal scrolling should work with Youtube player inside chrome. When you tilt the wheel to the right, it should jump forward 5 seconds, left should be backwards 5 seconds. Anyone noticed this issue? The old logitech handled horizontal scrolling using the wheel tilt perfectly, even the youtube chrome player.
Razer Synapse old-dog slow. 20 seconds or more to respond to mouse actions. What's up?
I have Razer keyboard, mouse, mouse pad, and added the Chroma Lighting kit. Now Synapse is amazingly slow, or completely unresponsive at times. Killing other software/services doesn’t seem to help Any ideas? Is it spending too much time polling USB devices or something?
Synapse 3 unusable
Hi,since updating Synapse 3 about a couple or three weeks ago, it has become almost unusable. It takes ages to launch (when it actually does), takes ages to navigate between devices and modules, takes ages to switch between profiles, CPU is unusally high and does some patterned perfomance spikes when it used to be an almost flat line. Lagging everywhere, even the config menu doesn’t work smooth. I know Synapse has always had performance issues, but this is just too much. I can’t work or play properly. PC performance is ok when I kill all synapse processes. I don’t know if this is related to some kind of windows update, conflict with GPU drivers or anything I have done without being aware. Tried uninstalling and reinstalling virtually anything several times (synapse itself, drivers, software, peripherals, GPU, checked antivirus, firewall, NET framework...) FYI: I use Ryzen 7 5800X 8-Core and GeForce RTX 3080 Ti with Windows 11 Peripherals: Viper, Blackwidow v2, NommoAny light on this,
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