Hi everyone,Since few days I have a problem with razer central service process. This process use I mean too much of CPU, something around 12% and CPU temperature is to high +/- 45 degrees (normaly I have something about 33)… all in idle. I did windows update rollback - nothing, Razer software reinstalled - nothing.Maybe someone know, what I can do? this is really annoying…
I am experiencing some problems with Razer Synapse since the latest update I installed today. See bullet points below:Razer splash screen is showing as expected when I start my PC When I mouseover the green Synapse logo in the taskbar, the logo disappears (seems that the app is crashing upon mouseover) Razer Synapse 3, Razer Synapse Service, and Razer Synapse Servoce Process are all showing up as running in task manager even after mouseover in previous point When I attempt to launch Synapse manually, the taskbar icon re-appears, only to disappear again upon mouseover. RInse and repeat. My mouse macros ARE working, even after taskbar mouseover My keyboard macros ARE NOT working, both before and after taskbar mouseover
Synapse keeps logging me out randomly for the past few months. At first, it was not a big deal. It happened only when I restarted my PC. But lately it keeps happening even when I am doing something...I am browsing the internet ? Logout.I am watching movie with friends ? Logout.I am playing online game, and I am in a middle of shoot-out ? Logout.You never expect when it happens. It is just tiresome at this point. Anything I try to do, do not work. Repairing did not fix the problem (https://mysupport.razer.com/app/answers/detail/a_id/4535). Clean installation of Synapse did not work. At this point, I wonder if uninstalling it is not the best option here. I will wait for a fix to this problem. Thank you in advance for your help and response.
Thank you, everyone for reporting and bringing this to our attention. We understand and truly apologize for any inconvenience this has caused. We’re aware of the issue on Synapse 3 causing high/abnormal CPU usage due to WMI Provider Host service. We are looking into this and are actively working on a fix which will be available in a future Synapse update. We recommend checking for Synapse updates regularly. Thank you for your patience. Should you need help with anything, you can always contact us through our Official Support sites. Our team is always happy to lend a hand.
Like the title says. I booted my PC and Synapse launches at start up. It asked me to sign in with my password, which is usually automatic, so I figured that it had been updated. Tried to log in but I can't seem to remember my password. No biggie.. Just changed it. Worked like expected. But I still can't log in. I just get the message: "There was an unexpected error. Please reload the page and try again". I've tried restarting the app. Even tried rebooting my PC. But nothing works. Has anyone else experienced the same issue? Does anyone know how to resolve it? Do I need to reinstall the app completely? Razer don't seem to offer chat support for software issues.. Razer Central is on v. 18.104.22.168 Razer Synapse is on v. 3.4.630.62510 EDIT: I no longer have the issue. I just waited a bit and it worked. I've posted my theory down below. But my suggestion is really to just wait a bit if you're still having problems with logging in.
Hello guys, a few days ago I have been having a problem of high cpu usage sometimes up to 100% with the WMI provider host and reading in reedit I realized that several people had this problem and that it was caused by razer synapse 3 software when uninstalling it the problem went away and my cpu returned to normal, do you have a solution for this, my keyboard and mouse are Razer. thank you very much. Note: I have windows 11 Pro and i9 13900k RTX 4090 and Asus Z790 Hero.
It would be great if we could get some traction on adding support Mac OS X for Synapse 3. I just purchased my Blackwidow Elite and would like to use it for work too which is Mac. I am disappointed there isn't cross platform support, will there ever be cross platform support or should return my keyboard for another? Are newer devices also compatible with Synapse 2?
Synapse is, without a doubt, the most embarrassing, unfinished, buggy piece of software I have ever had the misfortune of having to deal with. Why is it always - ALWAYS - so buggy? All I want is for the software to do what it tells me it's going to do. But that rarely happens. Macros don't record properly. Lighting effects don't save. Profiles don't switch. PROFILES DON'T SWITCH. This is the most incredibly annoying thing. I have a profile that I made for a game to spam quick attack (middle mouse button). and when I leave the game, it does not switch my profile back to default. So now when I middle click a web page to scroll, it just spams middle click until I manually change the profile back to default. There are so very many things wrong with all version of Synapse, and I plan to eventually write them down as I run into them. But it's getting harder and harder to recommend friends, or even continue to be interested myself, to Razer. I would be so embarrassed to have released not 1,
When installing Synapse 3.0 on Windows 10, it can progress to the last step before failing with a server access error. The issue seems to be with the Synapse installer rather than any actual server access. A work around is to install each module manually so that the Razer installer wizard is not used. Step 1: Open the installer log , It will be something like: C:\\ProgramData\\Razer\\Installer\\Logs\\RazerInstaller-ceed1f92-ff24-3445-be80-09ced0d23442.log Step 2: Go through the installer log and copy the web address of all the modules listed, there will be a bunch and you will have to fish for them. EG: http://cdn.razersynapse.com/1566350181hiSGg2MoRazerSynapseSetup_v3.4.0901.082102.exe http://cdn.razersynapse.com/1562912123wzY7ZPyORazerCentral_v22.214.171.124.exe http://cdn.razersynapse.com/1562739499No5Q2jBJRzGMS_Setup_V126.96.36.199.exe http://cdn.razersynapse.com/1532494580S1lVvCUwRazerSynapseDependenciesSetup_v3.3.0725.072507.exe http://cdn.razersynapse.com/1562584551GqdFBGPERaz
Razer Game Manager ServiceRazer Game Manager"C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe" I have 32Gib memory in my pc, and Razer Game Manager eat all the memory when I wake up. I killed Razer Game Manager service and the memory went down. I disabled the service, then Razer Synapse 3 refused to start up. Please fix the memory leak bug, thanks!
I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.
Hello! I recently bought a Huntsman V2 Analog keyboard, everything was fine, but last week I ran into a problem: As soon as Razer Synapse is loaded, the volume wheel on the keyboard stops working (including the mute button and switching tracks). If you exit the application, the volume wheel starts working normally. Please tell me what could be the problem and how to fix it. The app has already been reinstalled.
This is the sulution for the problem i tested in Big Sur 11.4 and works Boot into Recovery Mode: hold Cmd+R while starting up Click the Utilities menu and select Terminal. Disable SIP (System Integrity Protection) by running: csrutil disable Execute the following command: /usr/sbin/spctl kext-consent add R2H967U7J8 Verify that team got added: /usr/sbin/spctl kext-consent list Should output something like: Allowed Team Identifiers: R2H967U7J8 Close the Terminal app and restart (normal reboot, not into Recovery Mode) Open a terminal and load the extension with the following command (reboot (normally) when asked): sudo kextload /Library/Extensions/RazerHid.kext This should give a popup which tells to press the allow button in System Preferences The button should be located at the bottom of the General tab in Security & Privacy Something with SIP (System Integrity Protection) might be the reason why the allow button doesn't show up (that's why we disabled SIP in Recov
I use long macro.. like 60 second whit a lot of command. I d'ont use 'toggle continuous playback on/off using assigned key' Wy in game event hare to "complicated" to NOW if the continuous playback is on or off.. If I use "playback once"..when i need to start another macro key without stop the current one the result vas unpredictable.. If I use "play when key is pressed" it work BUT not all the time the macro start correctly and I lose to many second.. I need a "escape" key that STOP ANY macro is working to relance "another" macro key it is possible ? Tanks for any answer. Realy does not exist a workaround to stop a long macro ? started whit the option "play once " ?
Pretty much as the title says. Every time my pc goes to sleep and I wake it up, my synapse puts the backlighting to spectrum cycling. It never used to do this, so now every time I have to manually go into synapse and change it to the setting I want. Any fixes?
Hello I'm a long time gamer who doesn't usually follow gaming brands, but just recently bought a whole bunch of razer mice, pads, chairs etc and have been ok with them so far. The thing is many of the computers in my network can never be allowed online for security reasons. Is there any way to either setup Synapse on an internet enabled computer then transfer the files to a disconnected secure computer to allow functionality? I've seen a lot of posts from angry people going back 3 years or so saying Synapse has to be online all the time for it to work. Is this correct?
Greetings, is somewhere located Synapse release notes? I know that the changes are mentioned on update window, right before update starts, but I missed the latest changes in new version 3.4.513.51410 due to automatic installation. I tried to search anywhere, but without success. Thank you in advance.
Hi, ever since I've had my Razer Nari and Razer Nari Ultimate, I've noticed that my Equalizer stops working. There's a noticeable difference in sound quality too, before and after I 'repaired' Synapse 3. I've been in contact with Razer for a while and we tried basically everything. TLDR; They told me it's a hardware/software issue on my end. And basically stopped assisting me any further. So hence why I'm asking for help here at what might/could be causing this issue to happen cause I can't figure it out myself. After I repair my Synapse, the equalizer works again and the sound quality is perfect. But this usually doesn't last long and almost always it goes back to being broken after I restart my laptop. Everything else works fine, the enhancements, mic and lighting. Any help is appreciated.
Hey all, problem here if anyone knows how to fix. So i'll start straight out, Synapse 3 isn't working and i'm frustrated with trying to get it working. What happens is i'll start Synapse (Run with administrator) and nothing happens. I'll get the usual log in screen, type my password, and then a screen showing user stuff, such as log in info, security, contact, etc. Nothing else shows, Synapse doesn't pop up. It will then sputter out with lag and ill be sent back to the log in screen, pretty much auto logged out. It will do this forever, but my system still shows Central and Synapse still running. I've tried completely uninstalling and re-installing everything Razer, from the software to uninstalling the devices/drivers. On the very rare off-chance that Synapse DOES open up, all my devices switch to the color scheme i set up, and I get the actual Synapse screen. This lasts for maybe a minute or 2 and then craps itself and im back to square one. I used to be able to run Synapse/Cortex wi
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