I am experiencing some problems with Razer Synapse since the latest update I installed today. See bullet points below:Razer splash screen is showing as expected when I start my PC When I mouseover the green Synapse logo in the taskbar, the logo disappears (seems that the app is crashing upon mouseover) Razer Synapse 3, Razer Synapse Service, and Razer Synapse Servoce Process are all showing up as running in task manager even after mouseover in previous point When I attempt to launch Synapse manually, the taskbar icon re-appears, only to disappear again upon mouseover. RInse and repeat. My mouse macros ARE working, even after taskbar mouseover My keyboard macros ARE NOT working, both before and after taskbar mouseover

It is 100% I have the exact same problemshappening. Turned pc on, synapse has update. Update finishes. Then can’t open it at all. Synapse processesare running in task manager but disappears from system tray everytime I try. Been trying to find a solutionor fix for hours. On my second pc that’s never had synapse installed, It installed with no problems and runs fine. I need the software to work on my other pc tho…so idk what’s happening.

Synapse is broken since the latest update

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

5 days ago

Home
Community Overview
Razer Synapse
Razer Synapse 3
Synapse is broken since the latest update

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™