HELP! Missing On Board Icon? | Razer Insider

HELP! Missing On Board Icon?

  • 18 December 2020
  • 3 replies
  • 127 views
F
I can't find anyone with this exact problem. Every time I try to set up a macro for my mouse, it says "Requires Synapse". Like.. I'm ON Synapse?? More importantly I have NO little SD icon next to the profile select bar.

I've since restarted my computer. I just got this Basilisk X Hyperspeed last week and otherwise it seems to work fine but I HAVE to be able to set macros up for my games.

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3 Replies

Sye_The-Vie
Rank
Userlevel 7
See if there there is a new RAZER Synapse update
The new update should also display your battery percentage.



Also check if there is a new Windows update~~~
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
0V3R_K1LL
Rank
Userlevel 7
FlashPulsar
I can't find anyone with this exact problem. Every time I try to set up a macro for my mouse, it says "Requires Synapse". Like.. I'm ON Synapse?? More importantly I have NO little SD icon next to the profile select bar.

I've since restarted my computer. I just got this Basilisk X Hyperspeed last week and otherwise it seems to work fine but I HAVE to be able to set macros up for my games.


The Basilisk X Hyperspeed only has 1 profile so you wont get an SD card looking icon on the right side. The profile you setup will be the one you run. You can setup dpi changes in the software though by assigning a button to dpi shift.

Also most macros require synapse depending on how complex they are and the mouse model. Smaller macros can be saved onboard some mice but most of them require Synapse running, thats why it says this macro requires Synapse.
A
i think you should change your rubber screw bumpers, then i guess your issue will be resolved
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