28 OCTOBER 2026 - Synapse & Chroma for Windows | Razer Insider
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28 OCTOBER 2026 - Synapse & Chroma for Windows

  • Oct 28, 2026 10:59 AM UTC
  • 19 replies
  • 344 views

DigitalAnomaly
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Synapse for Windows - V4.0.86.2610221145 / Chroma for Windows - V4.0.63.2610150725

RELEASE NOTES

28 OCTOBER 2026

Fixed

  • Stability & Reliability
    • App Launch & Crashes
      • Chroma App dashboard could fail to load and show an error pop-up
      • Synapse could crash when closing or restarting the app
      • Using the Text function on a button could crash the app
      • Macro module could crash after putting a folder inside another folder and opening a macro in it
      • Settings page could appear empty
      • Synapse window could open off-screen after being minimized
      • Fixed a background service crash on certain laptops
      • Synapse and Chroma App did not ask you to restart your PC when an install needed one
  • Device Detection & Connectivity
    • When two of the same device were connected, only one appeared on the Synapse and Chroma App dashboards
    • Chroma App dashboard showed an extra mouse tile that Synapse did not
    • Xbox controller tile showed the wrong name, or overlapped other tiles when similar controllers were connected
    • Devices could repeatedly reset when Windows reported many connection events in a short time
    • Certain mice showed the wrong product name in Windows Device Manager
    • Certain keyboards were wrongly detected as Sensa HD haptic devices
    • On laptops, some keyboard features stayed locked to Synapse after closing Synapse through Task Manager
    • Multi-Device Pairing
      • Synapse did not update when a mouse was paired to a different receiver
      • A previously paired device still showed on the pairing page after being paired elsewhere
      • Device tab could appear twice after opening the pairing utility
      • Devices connected through a multi-device receiver were not available to Chroma-enabled apps and games
  • Chroma RGB
    • Brightness Controls
      • On laptops, brightness jumped back to 100% after turning it off with FN+F11 and moving the slider
      • Brightness settings on certain speakers did not sync after powering on and opening Synapse
    • Lighting Effects
      • Lighting effects did not apply to media and volume keys on certain keyboards
      • Changing the lighting effect on certain laptops applied the previous effect instead of the one you picked
      • RGB lighting could freeze until the device was unplugged and plugged back in
      • Lighting could stutter after the monitor woke from sleep on certain mice connected through a wireless charging mouse mat
      • Reactive effect did not trigger when pressing the sensitivity up/down buttons on certain mice
      • Lighting did not work properly on certain soundbars
      • "Switch off lighting when idle" did not work on certain headsets and speakers
      • "Prioritize effect" option on certain charging docks stopped working after sleep or locking the PC
      • Wave quick effect showed the wrong colors
    • Chroma Studio
      • LED strips on the Chroma Hardware Development Kit stacked on top of each other when switching lighting profiles
      • After using Undo with the Pen or Paint Bucket tool, the next color you painted came out blank
      • Chroma Connect devices did not come back in Chroma Studio after being turned back on
      • Devices could not be positioned on certain mouse mats
      • Certain older laptops were not detected in Chroma Studio
      • "ALL" in Quick Selections stayed partly selected even after selecting everything
  • Key Mapping & Customization
    • Button Remapping
      • Turbo options were missing for the scroll down function on certain mice
      • High resolution scrolling turned itself off after reopening Synapse on certain mice
      • Buttons could not be customized on certain mice because the tab appeared blank
      • Scroll up/down stopped working when certain buttons were remapped
      • Scroll Mode button only reacted after the button was released
      • Using FN shortcuts after opening Synapse could mix up keys on certain keyboards
      • Default secondary functions stopped working on some keys after closing Synapse
      • FN sleep shortcuts did not work after closing Synapse on certain keyboards
      • Settings were not kept on certain keyboards
      • The "Factory Default" profile could be edited on certain keyboards
      • A blank function could be saved without picking a button after moving the actuation slider
    • Keypads (D-pad & Joystick)
      • The joystick stopped working after pressing keys assigned to diagonal directions
      • The D-pad could stop working, or act as a joystick instead of keyboard keys in 4-direction mode
      • Pressing key 12 also pressed key 13
      • Wrong keymap indicator was shown
      • Switching keymaps could lag or freeze
      • A switch-keymap macro on the joystick stopped working after importing a profile
    • Turbo & Repeat Scroll
      • Turbo clicked faster than the speed you set on certain mice
      • High turbo speeds (20 clicks per second) did not apply correctly
      • Scroll with Turbo was changed into Repeat Scroll after saving, and Repeat Scroll could change back to normal Scroll after reopening Synapse
      • Repeat Scroll incorrectly offered a Turbo option
      • Repeat Scroll at high Turbo speeds could cause stuttering and a system beep
    • Hypershift
      • Hypershift shortcut no longer cycled monitor light bar profiles
      • Macro Keybinds page went blank after assigning a macro to Left Click in Hypershift
    • Macros
      • Macros could fail to work in-game on certain mice
      • Text function did not work in certain games
      • Macro delay changed by the wrong amount when using the arrows, and values starting with 0.0 could not be typed in
      • Randomized delay could not be set below 1 second, and some delay settings showed the wrong default values
      • Start delay countdown stopped after switching between Standard and Sequence macros
      • Setting Right Shift as the shortcut key did not stop macro recording
      • Recorded macros could get the wrong name
      • Duplicating a macro also copied its device assignments
      • On-The-Fly Macros could be assigned to the Multi-Functional Button by double or triple tapping
      • "Requires Synapse" label was missing on some buttons with macros, and wrongly shown for macros with only mouse clicks or scrolls
      • Macros on side panel buttons or D-pad buttons were missing or showed the wrong message in Macro Keybinds
      • Playback options were missing after choosing the Queue option for scroll up/down
      • Phased Macros: could be assigned to keys that can't be clicked, could hold other macros, and could be saved again with no changes
    • Actuation & Rapid Trigger
      • Actuation and Rapid Trigger stopped working after clicking "Reset To Default"
      • Default actuation behavior was wrong on certain analog keyboards
      • Actuation and Rapid Trigger changes made on the keyboard itself did not show in Synapse
    • AI Prompt Master
      • Could not log in to ChatGPT
      • AI Prompt Master pop-up did not respond to clicks
  • Audio & Sound
    • THX Spatial Audio
      • THX icon was missing on game profile tiles for supported games
    • Headsets
      • Active Noise Cancellation (ANC) did not work on certain headsets
      • Sidetone did not turn on if the headset was muted before turning it off and on again
      • EQ settings and mic preview did not work on certain headsets
    • Microphones
      • Settings could not be changed on certain microphones
      • Double/triple tap shortcuts for mute and volume did not work correctly on certain microphones
    • Audio Mixers
      • Muting one channel muted all channels after the PC woke from sleep
      • Mic Monitoring stopped working after the PC woke from sleep
      • Audio activity still showed on channels set to 0
      • The page could not be scrolled after setting a mixer value to 100
    • Sensa HD (Haptics)
      • Global Audio-to-Haptics (A2H) setting did not stay in sync between Synapse, Chroma App and each device
      • Haptics settings did not sync when two haptic devices were connected
      • Haptic feedback could lag behind the audio
      • Mood Analyzer took longer than expected to turn on
      • Mood Analyzer and Screen Sync were wrongly listed as Sensa HD games
  • Cameras
    • Certain webcams could not save settings and showed an overexposed image
    • Certain webcams could freeze after about 30 minutes of use
  • Performance & Hardware Controls
    • DPI & Polling Rate
      • On-The-Fly Sensitivity and Sensitivity Clutch could only go up to 16000 DPI on certain mice
      • Default and minimum sensitivity values were wrong on certain mice
      • High polling rate was not kept after closing Synapse on certain keyboards
      • Smart Tracking could not be reset on certain mice
    • Laptop Performance (Blade series)
      • Typing a value into the CPU Overclock box did not update it
      • Manual fan speed did not work with lower-powered chargers
      • Battery Health Optimizer checkbox did not untick after reaching 100% charge
      • Hyperboost was shown on laptops that don't support it
      • GPU frequency and temperature were missing for certain GPUs
      • Smart Fan Curve on certain laptop cooling pads defaulted to the wrong fan speed
  • Profiles & Settings
    • Game-linked profiles could switch at the wrong time or go back to default during gameplay
    • Game-linked profiles for games on an external drive had to be added again
    • Switching to a Guest account replaced its profiles with your Razer ID's game-linked profiles
    • Lighting on certain keyboards switched back to a quick effect when Synapse opened
    • Two calibrated profiles could get the same name and could not be renamed
    • Color profiles did not show up on certain laptops
    • Alexa did not keep you signed in after installation
  • UI/UX
    • General UI improvements across devices and modules, including:
      • Tooltips that were blank, flickering, cut off or in the wrong position
      • Missing or wrong device images and icons
      • Text and widgets that overlapped, were misaligned or had uneven spacing
      • Notifications that overlapped or were missing text
      • Buttons that did not highlight on hover
  • Localization
    • Wrong product and edition names in Simplified Chinese, including during device installation and in Chroma Studio
    • Missing translations for AI Prompt Master, AI Launcher, Macro settings, Stream Mixer, Impact Engine, Chroma and Sensa Immersive Experience, and Analog keyboard tooltips
    • Laptop performance mode pop-ups and on-screen messages were not translated
    • Searched mouse functions and "Launch Windows Copilot" were not translated
    • Fixed cramped or cut-off translated text in some languages

Improvements

  • Lower memory usage when Synapse and Chroma App are open or minimized
  • Finer macro delay control (adjust in 0.001-second steps)
  • Improved Boss Key widget on certain mice

19 Replies

Razer really needs to adopt a model of allowing us, the customers/consumers, a way to opt out of these updates.  You have caused my Tarturus to break with the September 8th software update and it took me HOURS of troubleshooting for your company, for then Razer to finally realize the code shipped and forced on us, BROKE THE DPAD functionality by default. 

 

If you are not going to test the software before shipping, at least give us a way to pause an update for 60 days, so that early adopters, can find these bugs, and then I can adopt after the fixes are in main and shipped 3 releases later. 

 

Speaking as a former product manager of a $1 billion product line, not testing your code before shipping should be grounds for someone else to run the project release cycles. 


Piiaprika
  • Insider Mini
  • Oct 28, 2026 12:03 PM UTC

Since the update, my headphones keeps switching audio profiles by itself, when I change mouse DPI, the audio profile notification is coming up aswell, for no reason, also, my mouse cursor keeps jumping, making it impossible to play most games, any suggestions to fix this? 

Recording of the issues: https://medal.tv/games/screen-capture/clips/nOFCsOUmsfBQ-w4xX?invite=cr-MSxYSXksMTUzMDkzMzU


jolly01
  • Insider Mini
  • Oct 28, 2026 12:03 PM UTC

Hello there,

This update just broke my Razer Mamba TE profile, I’m now unable to change/reassign Mouse Wheel left & right click to any function , it is now hardcoded to the default “Repeat Scroll Up/Down” command. It was working fine until the update this morning.

Thanks in advance.


  • Insider Mini
  • Oct 28, 2026 1:09 PM UTC

my naga v3 pro has issues with profiles   that started with this update

this started today after patch . please adress this i dislike losing functionality of my mouse. 
it wont let me rebind the sensativity buttons. when ever i do it resets them to default when ever i also rebind the ai button or hyper shift 
 


Slaaarie
  • Insider Mini
  • Oct 28, 2026 1:42 PM UTC

Razer V3 Pro key mapping issues caused by this update.

The two buttons on the mouse by left click used to be mapable.  they are now locked to 

Sensitivity Up

Sensitivity Down

this change has to be fixed.  the key feature of this mouse is to be able to map these buttons to whatever we want.  Who cares about sensitivity up and down, let me key map these buttons again !

 

It happens when i remap any of the other buttons.  either i can re-map the two by left click.  or i can re-map the other 3 buttons.  I can not have both sets.

 


  • Insider Mini
  • Oct 28, 2026 2:13 PM UTC

Using the picture of the user above, my Repeat Scroll Left and Repeat Scroll Right button have reset to the default values on both of my profiles and they DO NOT take any other values when I try to reconfigure them and hit SAFE. You really need to allow us to OPT OUT of updates. EDIT: I use Razer Naga Chroma


Slaaarie
  • Insider Mini
  • Oct 28, 2026 2:19 PM UTC

and whatever i am able to bind, does not hold into the game i am playing.  

This update basically bricked my mouse !


  • Insider Mini
  • Oct 28, 2026 2:21 PM UTC

my naga v3 pro has issues with profiles   that started with this update

this started today after patch . please adress this i dislike losing functionality of my mouse. 
it wont let me rebind the sensativity buttons. when ever i do it resets them to default when ever i also rebind the ai button or hyper shift 
 

Same for me


  • Insider Mini
  • Oct 28, 2026 2:59 PM UTC

Razer V3 Pro key mapping issues caused by this update.

The two buttons on the mouse by left click used to be mapable.  they are now locked to 

Sensitivity Up

Sensitivity Down

this change has to be fixed.  the key feature of this mouse is to be able to map these buttons to whatever we want.  Who cares about sensitivity up and down, let me key map these buttons again !

 

It happens when i remap any of the other buttons.  either i can re-map the two by left click.  or i can re-map the other 3 buttons.  I can not have both sets.

 

exact  issue im having please hotfix asap or do a roll back or give us a opt in for updates or something man. 


DLo_1ceInmyVeins

Razer V3 Pro key mapping issues caused by this update.

The two buttons on the mouse by left click used to be mapable.  they are now locked to 

Sensitivity Up

Sensitivity Down

this change has to be fixed.  the key feature of this mouse is to be able to map these buttons to whatever we want.  Who cares about sensitivity up and down, let me key map these buttons again !

 

It happens when i remap any of the other buttons.  either i can re-map the two by left click.  or i can re-map the other 3 buttons.  I can not have both sets.

 

mofg,im having the exact same issue this mouse!!!its so annoying!did u find a way to fix it? i tryed to uninstall the driver/razer synapse, it dosnt work. 


  • Insider Mini
  • Oct 28, 2026 3:47 PM UTC

Razer V3 Pro key mapping issues caused by this update.

The two buttons on the mouse by left click used to be mapable.  they are now locked to 

Sensitivity Up

Sensitivity Down

this change has to be fixed.  the key feature of this mouse is to be able to map these buttons to whatever we want.  Who cares about sensitivity up and down, let me key map these buttons again !

 

It happens when i remap any of the other buttons.  either i can re-map the two by left click.  or i can re-map the other 3 buttons.  I can not have both sets.

 

mofg,im having the exact same issue this mouse!!!its so annoying!did u find a way to fix it? i tryed to uninstall the driver/razer synapse, it dosnt work. 

Same issue


Maltos364
  • Insider Mini
  • Oct 28, 2026 4:03 PM UTC

Razer Basilisk V3 Pro and WIreless Doc V1

  • Scroll Mode Toggle and Cycle Up Sensitivity Stages are no longer working. Clicking them does nothing.
  • When I disconnect the wireless doc and plug in directly to my mouse functionality is restored.

Piiaprika
  • Insider Mini
  • Oct 28, 2026 4:27 PM UTC

Since the update, my headphones keeps switching audio profiles by itself, when I change mouse DPI, the audio profile notification is coming up aswell, for no reason, also, my mouse cursor keeps jumping, making it impossible to play most games, any suggestions to fix this? 

Recording of the issues: https://medal.tv/games/screen-capture/clips/nOFCsOUmsfBQ-w4xX?invite=cr-MSxYSXksMTUzMDkzMzU

Sorry, I should have specified earlier, the issues are happening with my Razer Naga Trinity & Razer Kraken Kitty V3 Pro.

  • For the headset: The bug happens as soon as I switch audio profiles once. After that, it gets stuck in an endless loop, constantly toggling back and forth between “custom (which is default” profile and the other stereo profiles.

  • For the mouse: I'm mostly dealing with cursor jittering and rollback issues, which are super noticeable in-game whenever I try to pan the camera.


Broke the Naga V3 Pro DPI buttons. Can’t remap them anymore.

 

How do I revert to a previous version?


Razer V3 Pro key mapping issues caused by this update.

The two buttons on the mouse by left click used to be mapable.  they are now locked to 

Sensitivity Up

Sensitivity Down

this change has to be fixed.  the key feature of this mouse is to be able to map these buttons to whatever we want.  Who cares about sensitivity up and down, let me key map these buttons again !

 

It happens when i remap any of the other buttons.  either i can re-map the two by left click.  or i can re-map the other 3 buttons.  I can not have both sets.

 

mofg,im having the exact same issue this mouse!!!its so annoying!did u find a way to fix it? i tryed to uninstall the driver/razer synapse, it dosnt work. 

Same issue

Literally this issue, but if I change *any* of the other buttons, it reverts the DPI buttons.

 

I challenge you to find more than one super-niche person that changes their DPI - especially cyclically.


My Repeat Scroll Down and Up also not working!!!!! Please fix this!!


  • Insider Mini
  • Oct 28, 2026 7:50 PM UTC

My Repeat Scroll Down and Up also not working!!!!! Please fix this!!

Same issue for my Naga V2  PRO


valeale
  • Insider Mini
  • Oct 28, 2026 9:05 PM UTC

same issue my naga v3 pro sensitivity buttons up and down can’t be remapped


easyCaribbeanGreenegg784

Having the same issues as everyone else as of the last update. Please fix your broken stuff ASAP, thanks!