Replies posted by ewjax | Razer Insider

Replies posted by ewjax

2 Replies

E
ewjax
posted in Razer Support

Razer Naga Pro stuttering

Well, it's at least good to know I'm not alone. I am annoyed with Razer, they have not once responded or acknowledged my several bug reports / support requests. My mouse is out of warranty, so I don't expect a replacement, but a response to at least help troubleshoot would have been appreciated. More info = the same hitch occurs when the mouse is connected in Bluetooth mode. The mouse still works flawlessly in wired mode. I am coming to believe that the issue is a flaw/defect in the mouse radio, probably in a component that is common to both the 2.4GHz and Bluetooth wireless transceivers, since I'm seeing similar glitch behavior with both 2.4 and BT. I'm not one to jump on the "broken product" bandwagon too quickly, as often as not something I did contributed, but in this case, all signs are pointing to poor quality control in the mouse hardware. I'm also wondering if the quality defect is broader than just the Naga mouse product line. If their other wireless mice and keyboar

10
T
1 year ago
R
Razer_Broke_Again
posted in Razer Support

Razer Naga Pro Wireless Connection drop issues

I am having nearly identical symptoms on my Naga Pro. It began after approximately 1 year in service. The connection drops occur about once per second, lasting a tenth of a second or so, creating an unbearable "hitch" in the mouse movement. Mouse works fine in wired mode.

1
E
1 year ago

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