Replies posted by Snocat | Razer Insider

Replies posted by Snocat

2 Replies

B
BasedShady
posted in Razer Support

Razer devices constantly disconnecting and reconnecting

Having the same issue.  My DeathadderV3 (wired) mouse keeps disconnected every 3-4 seconds when I move it while the Synapse 3.0 is on. It keeps connection when I don’t move it but as soon as I move it, it disconnects again. Turning Synapse 3.0 off solves it, however it’s very frustrating since I use many other Razer devices need preference setup. I’ve tried completely uninstalling driver, Synapse and reinstalled it however it replicates the situation. I’ll see what Razer Support replies to my ticket.  Actually it didn’t fix and started doing again after few hours later.I tested this to other PCs and devices that don’t have Synapse at all and did the same thing.I guess it was hardware issue, not software. Claimed RMA and it’s on the way.

77
kaption123
20 days ago
B
BasedShady
posted in Razer Support

Razer devices constantly disconnecting and reconnecting

Having the same issue. My DeathadderV3 (wired) mouse keeps disconnected every 3-4 seconds when I move it while the Synapse 3.0 is on.It keeps connection when I don’t move it but as soon as I move it, it disconnects again.Turning Synapse 3.0 off solves it, however it’s very frustrating since I use many other Razer devices need preference setup.I’ve tried completely uninstalling driver, Synapse and reinstalled it however it replicates the situation.I’ll see what Razer Support replies to my ticket.

77
kaption123
20 days ago

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