Replies posted by frontWinterWizard152 | Razer Insider

Replies posted by frontWinterWizard152

1 Reply

V
Vidwat
posted in Razer Support

How to claim warranty

The Real answer is finding a better company, because Razer doesn't give a shit. - I've Been in a constant battle for a literal 30-day support ticket. because my product was a Blackshark V2 Pro Wireless headset. the fucking S/N was missing from out of the box. and they've been playing game nonstop, dealt with over 10 different employees some at which I believe are actually illiterate, because they couldn't even read their own team members responses let alone look at attachments of my PDF receipt from Amazon where i purchased the product. I literally got " League of Legends Toxic " with them, and they finally decided to work with me because i told them to KYS. sadly, but true, I didn't see any results till then... they kept running me around in a circle, not wanting to honor their' manufacturing warranty because I literally had people said I was missing X file or Y receipt. literally when you follow their instructions to go to your reseller and invoice and print to PDF, it will have

3
M
3 months ago

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