Replies posted by hitOldHeliotropetoday500 | Razer Insider

Replies posted by hitOldHeliotropetoday500

8 Replies

hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

It's been 2 months. As expected, there will be no fix. Despite the fact that this model appeared in the description of the latest updates, it is more likely that this description was simply forgotten to be deleted.The keyboard keeps turning off. It seems that there are no companies left on the market that value their reputation at least how much.

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

There are two issues in my opinion.First - bad cable , which does not fit snugly into the connector type-c. If you pick up the keyboard and tilt it left and right, it sometimes turns off. Turned off even when I just hit the table with my hand. So i bought separate usb type-c cable, and such disconnections were gone, BUT…. Second - critical error in razer synapse 3. When i created 4-5 profiles with different lights, bind them to F5-F8, and switch back and forth between them, the keyboard keeps disconnected like in your video. I beleive it somehow associated with macros. Because if these profiles are just clear, than i can switch between them without any troubles. 3 things haunt me:Why are only we have this problem? Why there are firmwares for V2 Pro and V2 TKL, but no for V2 ? The support refuses to consider my tickets, so only you can make them pay attention to the problem In a description before last patch, there was a mention about Deathstalker V2. So probably the problem was noticed

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

The problem still exists. I could provide any logs, and answer any questions, but seems nobody cares, even a tech support

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

Hello again There was an update for synapse today, but it automatically installed after PC boot, so i didn’t see change log for 20230424 version. Can anyone copypast here what was changed? As i understand it’s impossible to see changelog anywhere after update was installed. Thanks

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

I’m so tired of that unPnPs, and seems no fixes will be/ Logs in AppData\Local\Razer\Synapse3\Log\Razer Synapse 3.log===================TaskSchedulerOnUnobservedTaskException Exception Log Start =======================2023-04-23 01:28:55.6612 INFO 2 System.AggregateException: While waiting for a task or accessing its exception property, no task exceptions were seen. As a result, undetected exceptions were rethrown by the termination thread. ---> Microsoft.AspNet.SignalR.Client.HttpClientException: StatusCode: 500, ReasonPhrase: 'Internal Server Error', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:{  Date: Sat, 22 Apr 2023 22:27:45 GMT  Server: Microsoft-HTTPAPI/2.0  Content-Length: 0}   в Microsoft.AspNet.SignalR.Client.Http.DefaultHttpClient.<>c__DisplayClass2.<Get>b__1(HttpResponseMessage responseMessage)   в Microsoft.AspNet.SignalR.TaskAsyncHelper.<>c__DisplayClass19`2.<Then>b__17(Task`1 t)   в Microsoft.AspNet.SignalR.TaskAsyncHelper.Tas

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

Hello againAfter 2 days there was an update for razer synapse where was the mention of DeathStalker V2. Unfortunately nothing was changed - the keyboard keeps disconnecting and reconnecting when switching profiles. I even bought a new usb type-c cable to exclude the original one from the causes.The problem still exists and only one way to get it work is to save profiles in keyboard memory Thanks

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

If it’s still not working correctly, then you might submit a new case on Razer Support: https://mysupport.razer.com/app/contact-support Already did, but they said that they dont want to help me and redirected hereFor example, i also bought Basilisk V3 and 29 march there was a firmware update:Fixed the issue that when assigned more than 45 macros, will have chance stuck, have no function during synapse runningI have a feeling that the same problem is with Deathstalker V2, but no similar problems on forum\google search suggests a problem in the keyboard itself

14
hitOldHeliotropetoday500
9 months ago
hitOldHeliotropetoday500
hitOldHeliotropetoday500Insider Mini
asked in Razer Support

Deathstalker V2 firmware

Yes, i’ve described a problem here( https://insider.razer.com/razer-synapse-29/deathstalker-v2-reconnecting-when-changing-profiles-45253 ) but nobody is answering

14
hitOldHeliotropetoday500
9 months ago

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