Replies posted by ITookYourTaco | Razer Insider

Replies posted by ITookYourTaco

4 Replies

I
ITookYourTaco
posted in Razer Support

I'm not sure if it's me or Razer

It seems the rubber Matt has sorted the issue. It must have been the metal frame under my desk

7
I
5 years ago
I
ITookYourTaco
posted in Razer Support

I'm not sure if it's me or Razer

I've put my rubber/cloth full desk matt underneath the Hyperflux and I've not had any issues for the past 3-4 hours with it disconnecting. I'll try it for the next couple of days to see if it is the metal on my desk causing issues. Thanks for the suggestions.

7
I
5 years ago
I
ITookYourTaco
posted in Razer Support

I'm not sure if it's me or Razer

The desk isn't that big and the metal frame continues under the desk. I'll give it a shot though and i will put a full desk mouse Matt underneath to see if it makes a difference and I'll update you tonight.

7
I
5 years ago
I
ITookYourTaco
posted in Razer Support

I'm not sure if it's me or Razer

It's the mouse itself that loses power, the Firefly does remain lit. The actual power loss is very random varying from every couple of seconds to every couple of minutes.

7
I
5 years ago

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