Replies posted by Termpu | Razer Insider

Replies posted by Termpu

3 Replies

T
Termpu
posted in Razer Support

Razer raiju tournament edition ps4 stick drift

Alright so I got a reply from Razer. All the answers, proof, videos and details that I gathered and delivered to Razer were requiered for veryfing the warranty of my controller. If my warranty would have been verified, I would have most likely received a replacement controller. Since I already have bought another controller, receiving a replacement does not help me. Thus, I ended the process with Razer and I'll make a reclamation to the reseller. I still might consider buying Razer products some time after thier release and after checking the robustness of the performance from user reviews. Raiju was a premium controller by all other aspects, but the most important one.

9
L
4 years ago
T
Termpu
posted in Razer Support

Razer raiju tournament edition ps4 stick drift

Hey @Razer.FatKidWanderer , Thank you again for replying! I don't know if you had anything to do with it, but I received an answer just hours after your reply. But in any case, thank you. I however did not get answers to any of the questions that I had presented, which seems to be the common way of handling business, not just with your company, but with all. The problem persists, and I answered some more questions and provided more details. I think that I'll post the end result to this thread, just to let people who might be concerned to know how things play out.

9
L
4 years ago
T
Termpu
posted in Razer Support

Razer raiju tournament edition ps4 stick drift

Hi @Razer.FatKidWanderer Thanks for the reply. I already did. I got a list of 9 things to report back to you guys. I did what was requested and sent you back the information and the details but, you guys have not answered to me. My email was sent a week ago. I already had lost my trust in Razer but Im close to losing my patience as well.

9
L
4 years ago

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