Replies posted by GraffitiAxseru | Razer Insider

Replies posted by GraffitiAxseru

4 Replies

GraffitiAxseru
GraffitiAxseruInsider Mini
asked in Razer Support

Razer Kishi (V1 Xbox Android) not detected, any possible solution soon?

Hello @storyrushTurtleGreen569 actually there’s no way of solving this problem as customers; aparently I was contacted by this razer budy: @Razer.Zionzedd and I’ve beíng changing some messages with him about all this issue, but as he informed me he is not capable of solving it so he will rise a Technical Suppor Ticket to try to solve this issue… 😪I hope too that this problem SHOULD be solved ASAP because we do not spend our money to have a beautiful ‘gaming’ paper weight… So hope Razer Team help us. 😁🤞🏽

9
ROGUEMONKEY818
9 days ago
GraffitiAxseru
GraffitiAxseruInsider Mini
asked in Razer Support

Razer Kishi (V1 Xbox Android) not detected, any possible solution soon?

Sure, I already send it to you. Hope you could help me with this issue, because I’m noticing that there are A LOT of customers that have the same issue and nobody is helping them too. We do trust in Razer and it’s techology, that’s why we are rising our hand to search for support but till now there’s no accurate answer to solve this problem. 😥

9
ROGUEMONKEY818
9 days ago
Frostbiteflowleet340
Frostbiteflowleet340Insider Mini
asked in Razer Support

Razer Kishi not recognised

No Razer Team that did not worked..! I do received the same bad sugestion by mail and it still useless I do have an Honor 50 and the phone is GREAT! But the Kishi is useless! Is not even detected! Is there another special permission or access to enable this device?  Hey, have you heard back from Razer regarding this? On my device, firmware was updated using a different phone. Plugged the kishi back onto my phone and still not recognised.  No, sorry @Frostbiteflowleet340, I have no answer from Razer Team. Every time I complain (sent them an email or even in the app), a different person from support attends my case and EVERYTIME they  suggest to do the same useless steps that they wrote even here. I do describe the issue perfectly, I do specify the cell phones that I’ve being using to do my testing and even specify the authorizations that I’ve enable to let the controller to be identified, but nothing works and support did not help.. It still the same, the version of the ‘Razer

17
IVORYrushUltraPink863
1 month ago
Frostbiteflowleet340
Frostbiteflowleet340Insider Mini
asked in Razer Support

Razer Kishi not recognised

No Razer Team that did not worked..! I do received the same bad sugestion by mail and it still useless I do have an Honor 50 and the phone is GREAT! But the Kishi is useless! Is not even detected! Is there another special permission or access to enable this device? 

17
IVORYrushUltraPink863
1 month ago

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