Replies posted by TAlim_1994 | Razer Insider

Replies posted by TAlim_1994

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J
JoshLimInsider Mini
asked in Razer Support

Swollen Battery on Razer Blade 15 Base Model

I have the exact same issue. I bought my laptop from CentreCom in Victoria, Australia 2 years and 6 months ago. What do you recommend? I am also located in Australia with a very similar issue, though in my case my device and battery are only approximately ten months old at the time of this post. I believe that, provided the battery is not excessively old and has been used normally, you and I would be eligible for a free remedy under Australian Consumer Law. Unfortunately, it appears that Razer do not have any specific information regarding making out-of warranty claims on their warranty policy page (even the Australian one), but in the circumstances above, you should still be able to claim. However, you have stated that your device is two and a half years old at the time of your original post, and if the battery is that old as well, it will be approaching the expected maximum lifetime of a battery, so a replacement may need to be paid for in your case.

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1 month ago

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