Replies posted by Gr--m | Razer Insider

Replies posted by Gr--m

1 Reply

1PUNCHM4N
1PUNCHM4NInsider Mini
posted in Razer Support

Razer Mouse Pro Dock with Basilisk v3 Pro Windows Boot Issue

Hey all,Same Issue as well. I have noticed there are times where the computer finds the mouse if it stays on the dock or doesn’t move from a cold boot. Not every time but more often than not it does.. I have no idea why.I thought the issue might be with the USB C cable initially; replaced it and no change. Tried every port on an MSI motherboard, no change. Updated the dock and mouse firmware via the website, no change. Uninstalled and reinstalled Synapse. Reset the mouse and dock. Unpaired and re-paired mouse and dock. Messed with UEFI and disabled/enabled Thunderbolt, USB legacy mode. Disabled power saving mode in the USB hubs under device manager. I mode so many changes I eventually just reinstalled Windows 11 Pro retail. No change..I’ve been checking the firmware page and updates in Synapse daily to no avail. I love the mouse in spite of the Mouse Dock Pro connection quirks and no 4k polling while wired. Not super awesome though given the price of both the mouse and the dock.. I hav

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Stormclouddailyvoice678
2 days ago

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