Replies posted by marketer | Razer Insider

Replies posted by marketer

2 Replies

A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

I too have updated the firmware of both the headset and dongle Headset: v2.4.2Dongle: v2.2.0 But BEFORE I have updated the firmware the issue did go away, maybe there was an update for programs like Discord? So I can’t really compare whether if the firmware did fix the issue. Maybe someone else can confirm.

72
A
8 days ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

I also have the same issue; here’s what I found. It seems like certain applications like Discord or League of Legends is constantly giving out static noise if you check the volume mixer when you have the programs running even without having any sound come out from it. For example, if I login to Discord, my volume mixer shows two Discord app and one is constantly outputting max noise although I don’t hear it from the headset itself. I checked whether if lowering that certain bar in the volume mixer reduces the noise and I checked from Discord streaming that the noise went away.  When I run applications like League of Legends, it gives me the same result where Windows volume mixer is showing maximum noise volume being outputted. The moment I reduce the bars of this program in Windows volume mixer to minimum, you can notice that there’s less hiss coming out from the headset.  Running certain applications seems to output max noise. Not that audible from the headset wearer but audible hiss

72
A
8 days ago

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