Replies posted by Timmiieehh | Razer Insider

Replies posted by Timmiieehh

1 Reply

technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Owner of a pair of Razer Essential Headphones here. I'm also the burden victim of the “THX spatial audio” issue and the lack of service from Razer headquarters. The latest Synapse Beta version doesn't support my headphones The earlier version of Synapse doesn't provide any audio when ‘THX Spatial Audio USB generic device’ has been installed. There is only stereo sound when I disable audio enhancements which is okay in this situation because….there is no THX spatial audio to begin with.  I don't understand why we, as loyal customers need to wait for over more than 2 months by now for a solution. 

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23 days ago

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