Replies posted by boxTuftsBluethink824 | Razer Insider

Replies posted by boxTuftsBluethink824

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Bard09Insider Mini
asked in Broadcaster

Razer Kiyo; can't update firmware. Says to "Contact Support". How do I update the firmware?

I received this cam as a gift august 2022.  I started doing a lot of zoom in about a month ago, and camera isn’t working with windows 11. I tried to upgrade firmware, but get message to contact support.   I have been going back and forth with support for three weeks.  The last message was my cam is out of warranty. im very disappointed with lack of support.  I’m just trying to update firmware, and it seems like they are working hard to not help me. im hoping someone can help me upgrade firmware. thanks! 

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5 months ago

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