Replies posted by CrackHdElmo | Razer Insider

Replies posted by CrackHdElmo

2 Replies

AndroidGreencoverush281
AndroidGreencoverush281Insider Mini
asked in Razer Support

Razer Basilisk ultimate scroll wheel issues

MaMaxxEx - you can actually via Windows mouse settings. However, I’m fairly certain games will modify this to single scroll options. If you’ve recently purchased your mouse, submit a ticket with Razer for a warranty claim. This is a known issue from what I’ve found. Razer is sort of a pain in the realm of all the things they will ask of you. But, if your mouse if truly defective, you should get it fixed or replaced. Razer products aren’t cheap! I’m currently going through the warranty claim process. Sooooo, who knows if they will do the right thing or not. We’ll see i suppose. 

15
hitOrangeYellow013
26 days ago
AndroidGreencoverush281
AndroidGreencoverush281Insider Mini
asked in Razer Support

Razer Basilisk ultimate scroll wheel issues

This seems to be a widely known-issue. Almost as though Razer is selling a faulty product. FYI, I’m having the same issue with a brand new product only two weeks old. 

15
hitOrangeYellow013
26 days ago

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