Replies posted by Insomnia1231 | Razer Insider

Replies posted by Insomnia1231

1 Reply

AndroidGreencoverush281
AndroidGreencoverush281Insider Mini
asked in Razer Support

Razer Basilisk ultimate scroll wheel issues

I have the same issue with my Razer Basilisk Ultimate mouse after about 6 months of purchase. The scroll wheel bounce up and down when ever I use the scroll wheel. At first it was subtle, then problem gradually got worse. I tried to blow on it with compressed air. Switched it to 4 different PC to see if it’s a USB or driver issue. Tried it with and without the Razer Synapse app. Ultimately it was sent back to Razer for diagnostic and determined that the mouse is faulty. They sent me a new/refurbished one. The replacement worked flawlessly as expected for 3 months… It is now starting to show similar symptom of early stage of the same problem AGAIN! I guess it’s a design flaw...

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hitOrangeYellow013
25 days ago

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