Replies posted by iceman-hh | Razer Insider

Replies posted by iceman-hh

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technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

Hi folks,I had the same problem with my headset "Razer BlackShark V2 Pro 2023", but I solved it myself.Simply download the official "test version" of THX Spatial here at Razer and install it (https://www.razer.com/de-de/thx-spatial-audio). It is very important not to start the test phase or activate the THX software after installation.Then start the current version of Razer Synapse and the button to switch to THX Spatial will work again.PS: I'm seriously wondering why Razer can't solve this themselves or offer this as an official workaround.PPS: for this price of the headset, it's really sad that the software doesn't work correctly and you have to find a solution yourself.Kind regardsiceman-hh

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22 days ago

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