Replies posted by Martinboy1974 | Razer Insider

Replies posted by Martinboy1974

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J
jesseinsfInsider
posted in Razer Support

Razer Synapse Restores after minimizing at startup

I too have the same issue with synapse 3. I reported back to razer and in return, I got this wall of text. Like I am getting paid to betatest their software? Hello Martin, Thank you for contacting Razer!¨¨ Your case number is 02936155. In order to better assist you, please answer the following questions below: 1. Testing on another PC/laptop, does it do the same thing? 2. A detailed description of the issue with its corresponding short video clip or screenshots, including any error message if applicable. 3. The operating system of the computer. Is it Windows 7, 8, 10 or MAC? 4. S/N number, and product number of the affected Razer device(s). The information can be found at the back of the devices. 5. May I know what current full Synapse version you're using? Go to Apps and Features and look for Razer Synapse. Click on it and it will show the complete Synapse version. 6. When was the issue started? Is it working before? For me to isolate the issue, kindly follow the steps indicated

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5 years ago

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