Replies posted by koolpet15 | Razer Insider

Replies posted by koolpet15

1 Reply

Clorix
ClorixInsider Mini
asked in Razer Support

Windows App Volume Control Not Working After Synapse Update

Same issues for me with the Blackshark V2. I manually installed and updated the “usb sound card driver” and that fixed my physical mute button not working. But, it did not fix either the windows volume mixer issues or the functionality of the Xbox Game Bar mixer either. I tried to chat with support and they wanted me to purchase a replacement at MSRP, then ship in my current headset because it was “probably” defective. Only if they determined it to be defective once received would they refund my money. I bought the V2 on sale 2 years ago and the MSRP is 80 more than you can buy it not on sale at best buy right now. No thank you. How about you fix synapse, RAZER!

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21 hours ago

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