Replies posted by autoSandyTanportal821 | Razer Insider

Replies posted by autoSandyTanportal821

1 Reply

technoPaleCyanPEARL449
technoPaleCyanPEARL449Insider Mini
asked in Razer Support

Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

If you have no difference between stereo and THX, probably the “audio enhancement” is disabled or the driver is not installed - you should have something like “THX Spatial Audio USB 1532-052C” in the list of your installed Apps. If it is disabled, simply enable it. If it is not installed you need to uninstall Synapse and re-install it - simply “fixing” it using the setup routine does not fix it. You no longer need a “THX Spatial Audio” Device - you simply select your standard audio device like “Kraken V3 Pro” and switch between THX or stereo in Synapse 3. The Driver taking care of is an “Audio enhancement” in the Windows settings. The driver is broken, though and gives you terrible sound. Here is a screenshot from Windows 11:   I ended up disabling the Audio enhancements for the time being, thus having plain stereo which will bypass THX, EQ, Bass boost, etc. on the Razer Synapse but you still can enable Haptics from it. But I think it reverts back on reboot. when i turn audio enhancem

298
A
23 days ago

Badges

View More
CookiesCookie settings