Replies posted by GoogolLien | Razer Insider

Replies posted by GoogolLien

2 Replies

G
GoogolLien
posted in Razer Support

Razer Synapse 3 Beta Totally DEAD on Windows 10 64 bits

Razer.CazielI take it that you're not on a fresh install of Windows 10 so you will have to uninstall Synapse along with all Razer related apps and delete all the files and folders including the ones in Windows Registry. Send me a PM should you need further assistance. I have tried all things you told me more than 5 times except a fresh install of Win 10. But the issue is insisted, the Synapse uninstall program did not work after I restart my computer, those service programs are still zombies there in background, no files in Program File, Program File (x86) was deleted, the uninstall process did nothing to uninstall. The right uninstall process that you should let program to check if zombies existed, check where are the zombies files, shoot them down, then uninstall (delete folders) those installed. If it could not be done, then your install process is wrong did not register drives well to OS so that you don't have the right to delete those files later. Or, your zombies files should

5
Razer.Caziel
5 years ago
G
GoogolLien
posted in Razer Support

Razer Synapse 3 Beta Totally DEAD on Windows 10 64 bits

Razer.FatKidWandererIs there a Razer Synapse folder on the Start button? Have you done some updates on your PC? Hi, In my original post said, 3. Launch by software shortcut: no working, nothing happened. Yes, there is a icon on the menu opened by start button, but clicked and nothing happened. And My Windows 10 is version 1809 and updated to newest windows update. Then Synapse installation file is always downloaded newest version from your site. I did not change any hardware when the RS3 Beta is still working. (Changed display card, 4K monitor with Windows 8.1 x64 about 1 month, but the RS3 is running well when I just upgraded it to Windows 10 x64 1809, and just dead as my original post said someday.) Now I installed the Synapse 2, it is not so beautiful but works for me.

5
Razer.Caziel
5 years ago

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