Replies posted by SonnyBludger | Razer Insider

Replies posted by SonnyBludger

2 Replies

S
SonnyBludger
posted in Razer Support

Razer Blade 15 Advanced Model 2018 - Trackpad/Mouse freezing

Thanks RedPanda, I have send you a pm with product and serial number.

6
R
4 years ago
S
SonnyBludger
posted in Razer Support

Razer Blade 15 Advanced Model 2018 - Trackpad/Mouse freezing

Hi there RedPanda, Yes everything is being recognized and listed in the device manager. It got so bad now that I did a complete wipe and reinstall of windows on the weekend. Now with nothing installed except the os it is actualy not possible to work with the laptop anymore. It crashes every few minutes or freezes totally and then goes to the BSOD. Most frequent one is the Power_State_Failure error and I did look for different causes or solutions to it but unfortunately it keeps coming back. I wonder if the laptop has a general manufacturing fault and cannot work in its current configuration. What are my options to send it in for repair or replacement?

6
R
4 years ago

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