Replies posted by radioRoseDustpoint329 | Razer Insider

Replies posted by radioRoseDustpoint329

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radioRoseDustpoint329
posted in Razer Support

Razer Naga Trinity not found by Razer Synapse 3

Razer.LauriatHi there! Has your Naga Trinity been detected by Synapse 3 before? Please try creating a dummy account, log in, and use it to check if Synapse would still be unable to detect the device. Hello, I lalready contacted Razer Support and I'm following their instructions. Got Razer test acc from them and tried it (with no succes), they asked for some info: Device & Software affected, OS Version: (full version with build number), history (When this issue start to trigger), Synapse Logs, MSINFO, SetupAPI logs and %SystemRoot%\\MEMORY.DMP. After this they "escalated to Tier 2". Marasm0Bought my Trinity yesterday and going through exactly the same issues. Tried all the proposed solutions as well. Really looking forward to a solution, cause at the moment it's like a downgrade from my Naga =( Hi, For you and if other poor soul who wil find itself in this kind situation (hope not): Try to write a ticket on Official Razer Support, seriously, they don't bite. Only 500 characters so it

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4 years ago

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