Replies posted by monkeymo1995 | Razer Insider

Replies posted by monkeymo1995

1 Reply

T
th3italianpanda
posted in Razer Support

Webcam Microphone stopped working..?

Senor.elToroI ended up sending mine in for RMA, which fixed the microphone/camera issue. As far as I can tell, I think they may have replaced the entire screen assembly (though I don't know for sure). It took about two weeks from when I sent it in to getting it back. Not great, but also nothing like the horror stories I've heard about Razer support. I got the laptop back, it still looks great, it works...I'll chime in later if any of that changes, but for now, I'd rate the experience with a solid B. Is it depends on where you live? i have the same problem but heard lots of horror stories about the RMA thingy so I just keep my laptop here and wait for BIOS new updates :(

8
M
4 years ago

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