Replies posted by den_hart | Razer Insider

Replies posted by den_hart

2 Replies

D
den_hart
posted in Razer Support

Razer Phone 2 Issues

Rox598Hey Den i'm glad you found your way here! The SD card issue I can chime in on, what are you trying to move to the SD card as portable storage exactly? Unfortunately there is a bug in the software when it comes to Samsung SD cards where the software doesn't show the correct amount of space but in fact doubles it. The storage shown should still be the correct amount available it just doubles it for some strange reason. As for you call volume i'm not sure what the issue could be, especially if music and videos etc are playing at the top volume :S I'll get someone to reach out to you about the call volume see if they can help out with that. Hello Rox598 Thank you for getting back with me. I was just trying to move some apps that I download. They downloaded to the phone and I wanted to put them on the SD card. I may be able to do this by connecting the phone to my PC but I thought I'd be able to do this just by using the phone itself? But as I had mentioned before, I cannot trans

5
Saiyan-Rox
Vanguard
4 years ago
D
den_hart
posted in Razer Support

Razer Phone 2 Issues

Razer.CazielAre these right out of the box and are you already on Android PIE? Please send me a PM with screenshots of how the detected SD card total space along with the serial number and IMEI of your RP2. I'll take it from there. Hello Razer Caziel I'm not sure what you mean "right out of the box" but the cellphone and the SD card were brand new. The serial# is: (*removed for security purposes) and the IMEI is: (*removed for security purposes). I may have to wait until the weekend to get you the screenshot. Thank you for contacting me and hopefully these issues can be fixed.

5
Saiyan-Rox
Vanguard
4 years ago

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