Replies posted by Azicre | Razer Insider

Replies posted by Azicre

6 Replies

A
Azicre
posted in Razer Support

Bricked Razer Blade 15

The SSD came and I replaced it. The BIOS picked it up and I am reinstalling windows as I am typing this. Thanks for all your help!! Do I need to download any important drivers before I can start using it or will Windows pick that up with updates? Also a lot of Razer stuff is missing. Are there any other important things I should download ?

14
I
4 years ago
A
Azicre
posted in Razer Support

Bricked Razer Blade 15

iDATUSThe original RB15 was thinner than the current one and it originally didn't have any paste/pad on the nvme. As there are no air vents (which I think is a design fault) the nvme got very hot and made the palm rests on the RB15 too hot to use. People then put a pad to make it touch the bottom case to use it as a thermal dissipater. Support got wind of this and then shipped the RB15's with this. The next gen is 1mm thicker and from pictures uses a pad stuck on the case bottom. If you got a gunky paste and now buying a new nvme I would get a pad and stick it on the case. But I think it has to be really thin. I will look into it for you if you like? That would be great. If you could recommend a pad for me to purchase that would great. I just hope the SSD works tomorrow. Do I have to disconnect the battery before switching out the SSD btw?

14
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4 years ago
A
Azicre
posted in Razer Support

Bricked Razer Blade 15

Wouldn't it be illogical to apply the thermal paste on top of the SSD if the SSD is so commonly upgraded by people? It also really looks like they put a rectangle of it on the case as a smaller piece of thermanpad/paste is also found on the case. Anyway, do you think I can safely remove a bit of the thermalpad/paste and still keep the SSD from burning my leg? Also do you think the thermalpad/paste might have caused my SSD to fail in some way or is that unlikely? Thanks for you effort in answering my questions and helping me with my problem btw!

14
I
4 years ago
A
Azicre
posted in Razer Support

Bricked Razer Blade 15

iDATUSDoes the bios actually see the drive make model and sn etc. What's the red bit on the nvme, looks like felt tip pen? I am pretty sure the pads don't conduct electricity. I would have to open my case and run a resistance meter through them to prove it though. I was wondering what the white paper bit was, its the sticker that's supposed to go onto the nvme chips. Why they do that I don't know as it acts as a thermal insulator. You could clean with a kitchen towel or something around the paper. Then pull the paper off. Lightly dab the towel with the gunk onto the nvme chips. This should leave enough to contact between what's left on the base to the nvme. You could order another pad and replace it. I don't know what the thickness should be but I do remember people adding it themselves on the initial batch of RB15's that didn't have it. Another thought it might not be a pad but thermal paste they used? No the BIOS does not detect the SSD in any way. I am not sure about the red

14
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4 years ago
A
Azicre
posted in Razer Support

Bricked Razer Blade 15

iDATUSYou will find a lot of Razer help on my videos as I am dedicated to helping Razer folk like myself. F9 boots up into Drive recovery mode and erases the Boot and C drive back to how it was when shipped. If that doesn't work it don't sound good and you could have a faulty drive. But put that to the back of your mind for now. you say you backed everything up is that like imaged each volume separately with macrium? If so then that is way to recover in your situation. Your boot partition table BCD may be damaged and trying this may help https://www.lifewire.com/how-to-rebuild-the-bcd-in-windows-2624508 Thanks for the tips. Unfortunately none of them worked for me. I opened up the bottom again and took some pictures of the gray gooey stuff I was talking about (I believe these are supposed to be thermal pads?? right?) Somehow it started leaving residue on my SSD and part of my heat sink. Do you know whether this is the way it is supposed to be? Should thermal pads leave residue? Sh

14
I
4 years ago
A
Azicre
posted in Razer Support

Bricked Razer Blade 15

iDATUSAzicre, every ones nightmare. So is the drive booting but BSOD or hanging? Have you tried F8 safe mode? Do you want the drive as was? Are you prepared to rebuild the drive? Did you see my backup and recover videos (albiet a bit dated) and is that an option. Have you pressed F12 which flashed on the top left on power on and tried factory reset? These Questions will help me or others help you before the option to send it back. It hangs. I just see the white on black razer logo and the BIOS hotkeys in the top left corner. After about 10 seconds it goes straight to BIOS. No "windows loading animation" either. I have tried pressing F8 but I don't get a response and it goes into BIOS again. What do you mean by "rebuild the drive". If you mean do a clean install and lose all the data on the drive, then yes I am completely okay with that. I did a clean install about a week ago anyway and I still have everything backed up. I am not sure what you mean by "factory reset", however if you

14
I
4 years ago

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