Replies posted by Woloshyn022 | Razer Insider

Replies posted by Woloshyn022

2 Replies

C
ConfessedSpace3
posted in Razer Support

Razer Blade 15 WiFi Issues

Razer.RedPandaHi there! Can you send over the serial number of your Blade to me through PM? I'll help you out through there. I now haven't been experiencing issues for the past few days... So now my assumption again is that my internet is bad. If anything changes I'll be sure to reach out again, but thank you for getting back to me!

7
R
4 years ago
C
ConfessedSpace3
posted in Razer Support

Razer Blade 15 WiFi Issues

I have the 2070 Max Q and 512 GB SSD configuration and have been experiencing extremely similar issues. For the first few weeks, I could not pinpoint if the issue was local to my device, or a problem with my ISP, but I can confirm after a few weeks of testing/ trial and error, that these connectivity issues are local only to this device. I have not contacted customer support because I was hoping I could find a solution to the problem without having to deal with the myriad hoops you need to jump through to actually be helped. That being said, I have also tried all troubleshooting that the OP has tried, as well as changing the setting in Intel Wireless-AC 9260 power management, "Allow the computer to turn off this device to save power", to False by unchecking the box. Nothing seems to work which leads me to believe the issue is hardware based and not software based.

7
R
4 years ago

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