Replies posted by pinpanchi | Razer Insider

Replies posted by pinpanchi

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pinpanchi
posted in Razer Support

Kraken Headphones Mic not working

Razer.RedPandaHi there! You mentioned that the headset uses the headphone jack. It won't actually show up in the audio panel as it uses an analog connection and it will use your audio input drivers instead. As for the mic not working, let's try to troubleshoot. Does your computer have the combo jack? Have you tried using it with other devices that have the 3.5mm jack (like a smartphone or tablet) to see if the mic works? Let me know. Hi! thanks for your reply, so basically, I tried the mic on my One Plus 5t and it worked but it didn't work on another computer (hp pavilion). My computer is the Dell XPS 13 and it doesn't have the combo jack.

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4 years ago

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