Replies posted by Deertechx790 | Razer Insider

Replies posted by Deertechx790

2 Replies

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Deertechx790
posted in Razer Support

Razer Ripsaw HD capturing Samsung Galaxy S10 in OBS

SarChusAny solutions for this issue? I have the same problem with topic creator. Please share if you can solved this problems. Thanks, Hi. Well a case was opened but their quoted answer was: "the Ripsaw HD was designed for PC or console and since you are using it on a phone with a third party adapter and the issue is only present there, we can not replace the unit" So for them the issue seemed to be treated like a faulty device, but to me it is more of a compatibility issue (I tested the Ripsaw capturing a PC and worked OK). I would advise you to sell the Ripsaw and buy an ElGato HD60S and I am planning to do the same as well. I regret not doing my research correctly before I made the purchase. ElGato's software is compatible with Android and iOS and there are a lot of videos how to capture your phone with it while there is zero info for that for the Ripsaw HD.

5
D
4 years ago
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Deertechx790
posted in Razer Support

Razer Ripsaw HD capturing Samsung Galaxy S10 in OBS

More updates regarding the issue. It seems that if I plug the card and I open OBS really quick then for a few seconds the whole phone screen appears. But then it seems that something kicks in, the card automatically changes resolution to 720p and OBS capture freezes. Then if I restart OBS the resolution is destroyed again. I have tried this with all resolutions in my phone and the result is always the same. So 3 videos. The first one is what I described above. Few seconds of capturing full screen, then resolution changes by the card and everything freezes: The next two is the outcome of the changed resolution. Both vertically and horizontally only part of the screen is captured. In the link below I have attached photos of my setup as well. https://drive.google.com/open?id=1lmuuiDvWAFXLbedAV4AInEHQgkiJpm2V I connect the card with the USB on my laptop (on a USB 3.1 port), then I connect the card (IN port) with the HDMI cable with a USB-C to HDMI adapter and I plug my phone with

5
D
4 years ago

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