Replies posted by MotoDC | Razer Insider

Replies posted by MotoDC

5 Replies

M
MotoDC
posted in Razer Support

Core X Chroma Ethernet dropping out on MacOS?

@Razer.Speedcr0ss I can also share some info, but I haven't replicated @barad's issue. Please stay tuned!

23
C
4 years ago
M
MotoDC
posted in Razer Support

Core X Chroma Ethernet dropping out on MacOS?

Can confirm that @barad 's workaround does indeed seem to work. Hardcoding the NIC speed to 100Mbps earlier today and it seems to have no drops. Of course, I'd also like to see this fixed to support the full speed of 1Gbps. Here is the OS link info for reference. [CODE]xxxxx:~ user$ ifconfig en8 en8: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=b<RXCSUM,TXCSUM,VLAN_HWTAGGING> ether 90:20:3a:11:XX:YY inet6 fe80::1a:0000:0000:1248%en8 prefixlen 64 secured scopeid 0x10 inet 192.168.1.103 netmask 0xffffff00 broadcast 192.168.1.255 nd6 options=201<PERFORMNUD,DAD> media: 100baseTX <full-duplex,flow-control> status: active[/CODE]

23
C
4 years ago
M
MotoDC
posted in Razer Support

Core X Chroma Ethernet dropping out on MacOS?

baradThe only workaround I've found so far has been limiting the network speed to 100Mbps - which completely stops the disconnection, but limits me to 10% of my local network speed - which is not an acceptable long-term solution. This is most likely a driver issue or a hardware issue with the AX88197, as I'm able to maintain stable 1Gbps connections with other adapters on the same network setup (same cable, router, etc.). Thanks for the workaround barad, I’ll give this a shot in the mean time. Also, I’m getting the same error logs in MacOS you are. Wasn’t sure if they were Ethernet related or not, but looks like they are.

23
C
4 years ago
M
MotoDC
posted in Razer Support

Core X Chroma Ethernet dropping out on MacOS?

Razer.Speedcr0ssHey there! Thanks for posting your concern here. Are you using a Thunderbolt 3 cable to connect your Macbook Pro to your Razer Core X Chroma? By the way, you cannot customize advance setting such as chroma lighting effect since Razer Synapse 3.0 is not yet compatible with macOS. If it is feasible, have you tested your Razer Core X Chroma to a different computer with either Windows or macOS that can suffice Razer Core X Chroma's requirements and see if the issue also persists? Not too worried about the colours, but would like the built in Ethernet to work. I can confirm it is connected via thunderbolt/usb-c. I have actually tested it with a different. year older MPB 13” with the same issues showing up. It seems from other user’s posts that this is a shared issue, and seems to be isolated to a MacOS driver issue based on the boot camp test in this thread. I’ll try to set the speed down to 100Mbps for the interim, however I’d really like to see the driver fixed. Th

23
C
4 years ago
M
MotoDC
posted in Razer Support

Core X Chroma Ethernet dropping out on MacOS?

Bumping this topic again to see any results. I've upgraded to 10.14.6, and the issue persists.

23
C
4 years ago

Badges

View More
CookiesCookie settings