Replies posted by rozinky | Razer Insider

Replies posted by rozinky

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smartSalmonPink391
posted in Razer Support

Razer Blade screen randomsly goes black

I'm having this same issue with a brand new RTX 2070, 240hz blade 15. The screen goes black and I have to sleep (either by closing the lid or pressing the power button), then wake the computer back up again for the screen to work. The keyboard is still lit, and windows seems to be responsive while the screen is black (I had Event Viewer open and pressing enter caused a sound to play). In Event Viewer, there is an event for "Razer Central Service" with the message "PowerEvent handled successfully by the service." There are also these same messages from the sleep/wake cycle I had to force, but this one is 10s before those.. The screen seems to go black every 2m or so after waking. Rebooting seems to fix the issue for a while, but it eventually comes back.

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4 years ago

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