Replies posted by Glyphe | Razer Insider

Replies posted by Glyphe

6 Replies

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Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

FiszPLTry different cable as @ControlNode said. Also you can try it on another PC without synapse installed, and check if it'll work there. My Blackwidow Lite keyboard is not detected by either my Windows 10 PC or my Razer 15" Laptop. Here is the Synapse log as requested. When I reboot my PC I am unable to type into the password screen to log into windows with this keyboard. But it does light up. Both PC and laptop. I also tried another cable and different USB ports but same results. At one point, on another USB port of the Razer laptop, the device did show up in the Device Manager as "Unknown Device".

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G
1 year ago
G
Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

well, I did what you said. I guess. I re-installed SYnapse after removing the drivers with that driver remover tool. Then rebooted and downloaded then installed the new Synapse. Its the latest version. It see's my old Razer keyboard. But not my new Blackwidow Lite keyboard. I tried two different USB ports. Also, the BIOS does not see the new Razer Blackwidow Lite keyboard. At login I have to use the old keyboard. The new keyboard does light up. But not able to type in any password at the login screen. The keyboard lights up. So I figured its still good. I barely ever used it since I bought it new. It should be 100% fine.

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G
1 year ago
G
Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

FiszPLBlackWidow Lite requires Synapse 3 software. Do you connect the keyboard directly on the USB ports in motherboard and not via USB hub or USB ports in PC case (which sometimes also acts like USB hub). Also you can try do a clean Synapse reinstall with these steps: Uninstall Synapse Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers Then restart your PC After reboot install Synapse again (as administrator). Hi, Thanks for the assistance. Yes, I do connect both keyboards directly to the USB ports on the back of the motherboard. I just now uninstalled both Synapse applications. Then ran that Driver remover tool you provided. Now I am ready to reboot the instal Synapse again. Should I reboot with the old keyboard or the new keyboard?

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G
1 year ago
G
Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

Update: I did configure all the USB Root Hubs as suggested to change them from Power Saving modes.The keyboard still isnt detected.

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G
1 year ago
G
Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

Here is my device manager

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G
1 year ago
G
Glyphe
posted in Razer Support

Help: Razer Blackwidow Lite Keyboard not detected

Synapse 3.0 but have 2.0 Legacy installed too. I guess

10
G
1 year ago

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