Replies posted by YuxuanShi | Razer Insider

Replies posted by YuxuanShi

3 Replies

Y
YuxuanShi
posted in Razer Support

Razer Blade 15 2019 2070maxq, screen usually turn black suddenly

Razer.RedPandaHi there! Can you share your power settings? Also, does this happen when plugged in or unplugged? Can you share a video of it? Power setting: Screen: In Battery, after 3 minutes close When plugged in, after 10 minutes close Sleep: In Battery, after 10 minutes, sleep When plugged in, after 30 minutes, sleep This situation happened both on battery and plugged in. Here is a video of this situation (it usually happened in the first time I open the laptop in a day)

6
R
4 years ago
Y
YuxuanShi
posted in Razer Support

Razer Blade 15 2019 2070maxq, screen usually turn black suddenly

Krighton.sounds like a sleep issue. Check your power settings / profile. Set the screen to turn off to "never" when plugged and to something 2 hours when on battery. Simple fix. Today it happens again, and I found when it turns black, the backlight is still on. I noticed there will be a screen flicker before it gonna be turn black.

6
R
4 years ago
Y
YuxuanShi
posted in Razer Support

Razer Blade 15 2019 2070maxq, screen usually turn black suddenly

Today it happens again, and I found when it turns black, the backlight is still on. I noticed there will be a screen flicker before it gonna be turn black.

6
R
4 years ago

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