Replies posted by the2parker | Razer Insider

Replies posted by the2parker

2 Replies

M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

SJercHah, we're all expecting it to blank at any moment because we've been conditioned like lab rats. If it doesn't reoccur for a long while then it strongly points to Nvidia's Optimus. What version on you on? I'm on 436.48 and I have noticed that Nvidia has been releasing recent updates for stability issues in a few game titles almost as bad as iOS 13 releases. The screen blanking didn't really occur much for me, but I was running 2 different laptops through the paces to decide on a winner to keep. That means, I was rebooting, shutting down, and restoring the factory image pretty often which would make any memory leak issues less likely to show up. When the issue did show up, it was during times of leaving things running long enough to use the laptop like an actual laptop versus a test subject. lol I'm on 436.48 as well. It was occurring pretty often for me, usually right after I woke up my laptop from sleep. Restarting usually helped for a while, but after 15-30 minutes of use it wo

133
Razer.Speedcr0ss
4 years ago
M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

SJercI've spoke too soon regarding my situation . The blanking came back for me and I was plugged in. In the past, I have seen it either on battery or plugged in. Reflecting on my case when I didn't experience the problem, I was mostly using programs that really didn't trigger the gpu. I've reset my laptop to prep it to return, but now I want to know if anyone has tried to use the Nvidia control panel to manually select gpu's versus letting Optimus automatically figure out our needs. My gut is that Optimus is playing up as other laptop manufacturers get the same issue here and there because of it. I think this fixed it for me, I went into Nvidia Control Panel -> Manage 3D Settings -> Preferred Graphics Processor and changed it from Auto-Select to High-Performance NVIDIA Processor and haven't had a black screen for the past couple of days. After dealing with this issue for so long and trying so many different fixes, I still find myself expecting the screen to turn black any secon

133
Razer.Speedcr0ss
4 years ago

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