Replies posted by pstallo | Razer Insider

Replies posted by pstallo

4 Replies

M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

the2parkerI think this fixed it for me, I went into Nvidia Control Panel -> Manage 3D Settings -> Preferred Graphics Processor and changed it from Auto-Select to High-Performance NVIDIA Processor and haven't had a black screen for the past couple of days. After dealing with this issue for so long and trying so many different fixes, I still find myself expecting the screen to turn black any second now. Hopefully this helps the rest of you who are having this issue as well, I'll update here if I start seeing the issue again I am trying this today and will post back later if it seems to fix it.

133
Razer.Speedcr0ss
4 years ago
M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

Update: I tried the2parker's suggestion to go into Nvidia Control Panel -> Manage 3D Settings -> Preferred Graphics Processor and changed it from Auto-Select to High-Performance NVIDIA Processor My typical 'black screen' scenario would be watching full-screen Youtube videos when the charger is unplugged. Not sure if that's a cause, but that's when it most commonly happens. Anyway, so far, so good. Playing full screen Youtube vids on battery without a black screen today. I'll post back if it occurs again or if I have more info on it.

133
Razer.Speedcr0ss
4 years ago
M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

When my screen goes black, I can click Ctrl+Alt+Delete, the task Mgr screen comes up, I click Cancel, and the screen is back to normal. I had tried the power settings recommendation, but the issue still occurred, both when the laptop is plugged in or on battery. So, I tried the 'Select the Nvidia GPU in the Nvidia panel manually instead of select automatically' technique. It seemed to stop for a day or so, but the spontaneous black screen came back. Today, I made sure that I updated the Nvidia graphics driver in the GEForce experience. (I'm using 436.48 now). I also changed the refresh rate from 240 to 60. I will post back to see if these changes make any difference. If it's the refresh rate, I sure would love for Razer to issue an update so that I could switch it back to 240!

133
Razer.Speedcr0ss
4 years ago
M
mprantlInsider Mini
posted in Razer Support

Razor Blade 15 Periodical Black Screen

After trying all the other suggestions on here with no improvement, the one that finally fixed it for me was switching the screen to 60Hz. I saw that there was another razer update recently, so I downloaded and installed it. Tried switching back to 240 Hz and it went black within two hours. Switched back to 60 Hz and problem gone again. maybe they can create a patch update to resolve it.

133
Razer.Speedcr0ss
4 years ago

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