Replies posted by leetBrickRedzone952 | Razer Insider

Replies posted by leetBrickRedzone952

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L
leetBrickRedzone952
posted in Razer Support

Synapse Not Starting (again)

OK, so I went thru their chat support by misrepresenting what I wanted (there is no option to start a chat session for software support). Did get thru to someone who attempted to support me on Synapse but they were useless. However, I did get it to work. Here is what I ended up doing: Windows restart to safe mode with networking Try uninstalling all Razer software. Note - Synapse would actually not uninstall. Use Everything (search tool) to find every "Razer" file/folder across all drives, delete them. Control Panel > Programs and Features > Uninstall - if the Razer window does not load when you try to uninstall, you did everything right. Click thru the "software not found" prompt to remove from the listing. Reboot Device Manager - remove all mouses and keyboards, delete drivers. Remove the mouse LAST. Unplug all Razer devices, wait 5 minutes, replug. Windows should update drivers automatically. Reinstall Synapse. It will be saying "...failed to start" at this stage if y

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L
3 years ago

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