Replies posted by widowblack | Razer Insider

Replies posted by widowblack

2 Replies

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dailySinopiaguide295
posted in Razer Support

Razer Blade 15 keyboard not working.

Oh , should mention, you'll likely need a Win 10 disc or thumb drive ISO, as you can't doing any trouble shooting without a keyboard of course. The keyboard works fine in BIOS, so it's definitely a windows driver issue.

3
W
5 years ago
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dailySinopiaguide295
posted in Razer Support

Razer Blade 15 keyboard not working.

Hi, have same issue. The issue is around recent Windows 10 updates. The new drivers/working drivers do not work after installing recent Windows update, think it's 1803. This issue is the same (maybe ongoing?) that has happened years ago , at least as far back as Oct 2017, to see it still around is unfortunate. I certainly can't recommend using Razer laptops in production / work enviornments. See https://www.techradar.com/news/razer-laptops-reportedly-hit-by-major-issue-with-windows-10-fall-creators-update , it's a long standing issue. Took up hours of my day to fix this, was done by by uninstalling recent Windows updates and/or using system restore. But unless Windows 10 updates are disabled, they will keep on being reinstalled. (You have to reg edit them off in W10). USB keyboards don't work, as it appears the non certified or otherwise not updated Razer HID driver is causing the issue, not a driver particular to the keyboard. My serial number is BY1711A3491430

3
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5 years ago

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