Replies posted by heatBabyPink027 | Razer Insider

Replies posted by heatBabyPink027

2 Replies

W
Warkki
posted in Razer Support

Cant update RP. Installation cannot be completed

All right, I guess it's time for a little update regarding this matter... I got no response from the Razer Support. Maybe because they are overwhelmed with mails... Or maybe it's not within their field of action... Anyway... So, I noticed that my RP was booting with a stylized "3" as picture loader... After a bit of browsing, I realised that it was the logo of the "three.co.uk" company (check Wikipedia: https://en.wikipedia.org/wiki/Three_UK). This gave me a first hint regarding the various ROM MRx releases you can see on the following webside https://developer.razer.com/razer-phone-dev-tools/factory-images/ providing the links to the ROM... And a basic tutorial. At this point you have 2 choices: - Find yourself an OTA zip file (from the same carrier service your phone run with... and it's probably the easiest choice you can pick) - Flash the phone with the build you want (and that's the hardest choice... and that's what I had to go through) I'll save you the search for the OTA rele

4
1
4 years ago
W
Warkki
posted in Razer Support

Cant update RP. Installation cannot be completed

Hi there o/ I'm pretty much in the same situation. (Except that the phone simply won't update... For some reason, it believes that Android 7.1.1 is the latest version...) Seing that your post got no reply what so ever, here is my 2 cents advice: https://developer.razer.com/razer-phone-dev-tools/factory-images/ Get yourself a factory image, and install it yourself. (Pick the right one that suits your phone obviously) Seing that the lasted available on the site (as I'm typing this) for Razer Phone 1 is the MR2 Andoird 8.1 (August 2018)... I'd suggest not delaying the installation too much, since the Android 9 update came out not so long ago... Especially since updates doesn't seems to stay available THAT long... For a 800$ product, that's a tiny bit disapointing to say the least. I'll try to keep you updated regarding that mater. P.S: This is the second RP1 I buy. Bought one for myself 2 years ago, no issue so far. Bought a second one recently for my mother since the last phone she h

4
1
4 years ago

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