Replies posted by Marko-Polo | Razer Insider

Replies posted by Marko-Polo

2 Replies

M
Marko-Polo
posted in Razer Support

7.1 surround sound app and THX Spatial Audio App not working with Kraken TE

@dreadfang Thank you for your response - I'm glad to know it's not just me misunderstanding something, despite this I already formatted my drive and upgraded to windows 10 as a presumed remedy (more trouble than it's seeming to be worth). I've been in a support ticket dialogue with Razer support for a few days now and they don't seem to be aware that the THX software / application is faulty / nonfunctional. Regarding the software / application, is it possible to roll back to a previous version of the THX application such that it functions properly? Synapse 3 works, specifically the THX audio setting within it and also on the Kraken TE device, but the "THX Spatial Audio Application / Software" is just a grey screen. Add me on discord if you want to discuss it more in-depth: TRILLSTEEZY#5181

19
Razer.Speedcr0ss
2 years ago
M
Marko-Polo
posted in Razer Support

7.1 surround sound app and THX Spatial Audio App not working with Kraken TE

Dude I think I know the issue - THX Spatial Audio is enabled through Synapse only if you have a device with THX-SA already on it. The standalone software is not required because it's already configured within Synapse. I think THX SA is meant as some sort of stand alone software that emulates virtual 7.1 for a device that it is not default with. I'm not sure if it compliments the THX-SA device better than synapse or if it's completely distinct and meant to emulate for devices that is not default with. I've no clue if this is correct but this is the only thing that makes sense to me in this mess of a product. Also THX-SA sounds kind of broken, everything has a 2nd echo to it and the volume doesn't work, there's no accessible configuration beyond Synapse 3 that works.

19
Razer.Speedcr0ss
2 years ago

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