Replies posted by san_ozsaho | Razer Insider

Replies posted by san_ozsaho

8 Replies

R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

Razer.SpeedCr0ssHi there! Hi there! Thanks for posting your concern on our Support board. Allow me to take over. Please send me a PM together with your headset's serial number or case number so I can investigate right away. Let's continue from there. ok I sent the information.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

I asked for help from Razer's own site and they directed me to the 2nd level support team. but I did not get any results.synapse 3 still does not detect my headset. please somebody help me.Replace my headset with a new one, there is still a warranty. It's been just 3-4 months since I bought it.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

I agree with what you say. I think it's ridiculous for a company selling big player equipment like Razer to not solve such a problem.I bought this because it had thx driver and it was sold at discount price in amazon.but after I can't use thx driver, what is the point of me getting this headset?

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

We have been talking with level 2 support for weeks with the help of mail.but we could not reach any conclusion.if there is any other method please someone help.I regret that I bought a razer headset.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

san_ozsahoNothing worked.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

Nothing worked.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

PandaBearLokiHey everyone. I’ve been in contact with Razer Support, and they told me they have notified the dev team of our issue and are hopefully going to be pushing out a patch for synapse soon hopefully this update comes as soon as possible.

32
Razer.Speedcr0ss
4 years ago
R
rushBonepoint773
posted in Razer Support

Razer Kraken TE not recognized in Synapse

My headset model is razer kraken te and synapse 3 doesn't work on me either. razer support windows update told me to do, but I still do not see synapse 3 headset. I bought the product from amazon, but the seller razer

32
Razer.Speedcr0ss
4 years ago

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