Replies posted by FR68821177607 | Razer Insider

Replies posted by FR68821177607

3 Replies

D
DylanLalonde
posted in Razer Support

Order cancelled. Bank approval code provided. Ghosted.

Razer.SpeedCr0ssThanks for sharing. I've sent you a PM. I'll wait for your response. Thankyou for your reply, I am still waiting for my RMA to return the keyboard and reorder. Excuse my ignorince, but what is a PM?

16
Razer.Speedcr0ss
4 years ago
D
DylanLalonde
posted in Razer Support

Order cancelled. Bank approval code provided. Ghosted.

Hello, yes I have tried Live chat, no one is ever available.....this is hard work, just to send a keyboard back and reorder the correct one. My case number is the following : (*Removed for security purpose) I await your reply.

16
Razer.Speedcr0ss
4 years ago
D
DylanLalonde
posted in Razer Support

Order cancelled. Bank approval code provided. Ghosted.

Razer.SpeedCr0ssHey everyone! Thank you for posting your order concerns on our Support board. Apologies for the inconvenience. Our Support Team is investigating it. By the way, was everything covered? Feel free to send me a PM together with your case number or email address should you need additional assistance. I ordered a keyboard on the 13th Dec 2019, unfortunately for me living in France, I didn't specify that I wanted a French keyboard and was sent a US keyboard, I have been unsuccessfully trying to get in touch with someone from Razer for over 2 weeks now, with no response whatsoever from them... This is unacceptable, they are quick to take your order, but should you require assistance it's like that live on the moon!!!! Definitely won't be ordering anything from them again, and neither will anyone I know as of the very poor publicity I am going to spread!!!!

16
Razer.Speedcr0ss
4 years ago

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