Replies posted by The_King_Justin | Razer Insider

Replies posted by The_King_Justin

1 Reply

dekades
dekadesCommunity Cowboy
posted in Razer Support

RazerCare Store Updates

Hey peeps, I want everyone to know what’s going on because it is a safety hazard and razer is not taking it seriously. I purchased a razerblade pro 17” model back in 2018, (it was the 2017 pro model). And a few weeks ago the power adapter caught on fire, my laptop shutdown immediately and it burnt a hole in my living room carpet. I’ve got everything documented and reported and the best they are offering is a replacement of the dangerous batteies. I’ve read many accounts of this same model battery catching on fire. Crazy thing was, my computer should t have even been pulling a heavy load. I was browsing on chrome. I’ve got an ongoing case with razer that has stalled out, they are completely ignoring my Capet damage and my request of a replacement laptop that uses a different battery. i don’t want a replacement battery, my children use this computer for schooling purposes and I’m not taking chances with risk of fire or catastrophic failures. I have plenty of pictures and evidenc, I just

324
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1 year ago

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