Replies posted by robk_aka | Razer Insider

Replies posted by robk_aka

2 Replies

N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I'm on the phone with Razer support (of course it's a non-US call center with reps that know nothing) I'm told they are aware of the issue and have no ETA. The said the solution is to use Optimus. (*Omitted). I paid EXTRA for a 120hz screen and a high-end video card. The solution should not be to NOT USE THEM AS ADVERTSIED. I asked to return my laptop as it's effectively a paper weight at this point and it is not fulfilling it's advertised function as a GAMING PC if you can't update to the latest drivers from NVIDIA without cutting features that I paid for. I'm told I'm out side the 14 day return window... (*Omitted). I am never purchasing a Razer product ever again and I will never recommend anyone else does either.

475
L
2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Just to add to the chorus but I also have this issue. I have a support ticket in but based on this thread I doubt it will amount to much. $5000 earlier this year for a computer that can't update video drivers without having the screen turn black is incredibly unacceptable. The fact that it's been 5 months is insane. At this point it's pretty much guaranteed I will never buy another Razer product ever again and I will absolutely not recommend them to anyone ever.

475
L
2 years ago

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