Replies posted by Daegar_946 | Razer Insider

Replies posted by Daegar_946

2 Replies

C
conformer1
posted in Razer Support

Error 142 [SOLVED]

Thanks, your solution worked for me. Pretty impressive investigative work. I paused Windows Defender real-time protection and used Razer Central installer; then installed Synapse from within Razer Central. I'm no tech guy, but I would have thought that running the Synapse installer as administrator would have given it the necessary permissions. conformer1Thanks so much for sharing! I really do appreciate you taking the time to share your solution. This did prompt me to go in and mess with Windows Defender as well a little. I turned off real time protection and was able to get the app to install. Unfortunately now Synapse crashes right after the logo displays . . I can't win lol. I don't plan on getting any more Razer products after this. There's no reason the community should have to do this much investigating themselves!! I agree, this is pretty disgusting behaviour on Razer's part. I've dealt with some scummy customer support services but never seen anyone just outright ignore sup

6
C
3 years ago
C
conformer1
posted in Razer Support

Error 142 [SOLVED]

I have exactly same error, was just about to start a new thread when I noticed this thread in the search. I've sent a support ticket about this to Razer twice (first was over two weeks ago, and then again a week later) including screenshot and install log, but it doesn't look like they're going to respond. I have Razer Tartarus V2 and keep getting the same message "Installation failed with error code: 142" during install. I've also gone through the same steps as you have, as well as following a clean install guide at "https://support.razer.com/articles/1699349771". Likewise, I had Synapse 3 installed at first, but then had to un-install it because it started acting up; and now can't re-install it. Judging by multiple threads I'm noticing a pattern of apathy Razer shows towards their customers. Regardless of whether this issue gets fixed or not this is going to be the last Razer product I buy.

6
C
3 years ago

Badges

View More
CookiesCookie settings