Replies posted by conformer1 | Razer Insider

Replies posted by conformer1

3 Replies

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conformer1
posted in Razer Support

Error 142 [SOLVED]

Daegar_946Thanks, your solution worked for me. Pretty impressive investigative work. I paused Windows Defender real-time protection and used Razer Central installer; then installed Synapse from within Razer Central. I'm no tech guy, but I would have thought that running the Synapse installer as administrator would have given it the necessary permissions. I agree, this is pretty disgusting behaviour on Razer's part. I've dealt with some scummy customer support services but never seen anyone just outright ignore support requests - especially considering how much they charge for their peripherals. And their software just makes me mad. I don't think there's any other peripheral manufacturer which requires users to be logged into their online account just to access the functionality of their keyboard/mouse/keypad. The only reason they require you to be online is so Razer can collect real-time data on the user. So your reply made me go try ONE MORE TIME with real-time protection disable

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C
3 years ago
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conformer1
posted in Razer Support

Error 142 [SOLVED]

Thanks so much for sharing! I really do appreciate you taking the time to share your solution. This did prompt me to go in and mess with Windows Defender as well a little. I turned off real time protection and was able to get the app to install. Unfortunately now Synapse crashes right after the logo displays . . I can't win lol. I don't plan on getting any more Razer products after this. There's no reason the community should have to do this much investigating themselves!!

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3 years ago
C
conformer1
posted in Razer Support

Error 142 [SOLVED]

Bump, not resolved :(

6
C
3 years ago

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