Replies posted by steviegainz | Razer Insider

Replies posted by steviegainz

4 Replies

S
steviegainz
posted in Razer Support

customer support needs to do a better job

Razer.Cazielr That is my whole issue, I dont even have a order number... Ive been waiting for an email since the huhntsman 60% was released. I made an order that day with a guest account and never recieved a single email confirming my order but money was drawn from my account. I messaged support all about it and they told me they would finally send me confirmation and tracking number and we are almost going on possibly two weeks of me waiting for some kind of information... I want to provide you as much info on my order to help you out but thats literally all I have

3
Razer.Caziel
3 years ago
S
steviegainz
posted in Razer Support

I need help with my order

ShadowPhoenixXDim having the same issue and ive been waiting to connect to an agent on the online chat for almost 15min kccruzi have the same issue, i tried buying the huntsman keyboard but never received any confirmation email and they charged my card too. I cant even get a hold of them they say that there is no one available everytime i check... shouldve ordered from best buy

7
S
3 years ago
S
steviegainz
posted in Razer Support

I need help with my order

enzesongWhat is your order status? Is it "received"? I dont know.... i used guest login when paying for it so i havent gotten anything in my email. the only thing is that i got charged for the purchase

7
S
3 years ago
S
steviegainz
posted in Razer Support

I need help with my order

enzesongI have the same problem. I ordered a laptop yesterday. I entered the right email, but I didn't get any confirmation. The order status is received. they charged my card too so im hoping it comes but i would really like a tracking number or something

7
S
3 years ago

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