Replies posted by greencoler | Razer Insider

Replies posted by greencoler

10 Replies

N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Windows 10 Version 21H1 (OS Build 19043.1055) NVIDIA Driver: GeForce Game Ready Driver (Verison: 466.77) Note: I have the late 2019 4K model with an RTX 2080 Max-Q GPU. steelbrainFor the people that have this working, can they please share their exact windows version? Run "winver" in Run Command, and see that build number. Thanks!

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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

JuanOlivaresMy Razer Blade Pro 17 4K 120 Hz 2020, Not work! I'm sorry to hear that. So you have the latest windows updates and NVIDIA Drivers and Razer updates and it still doesn't work? If so then yeah, this is still a problem. Though I'm doing a little happy dance for myself right now, this still doesn't excuse Razer for how long it took. It doesn't even seem like they were the ones responsible for fixing this issue on my end so much as blind chance.

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

It works! Miracle!!

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

greencolerI'd post in the thread dedicated to my particular late 2019 model instead of this one, but the thread for my model was closed (it reads "Not open for further replies.") despite the fact that no real solution was ever provided for these issues aside from just rolling back the drivers or updates that bring out the issue, which as I've said before in this thread, is a problem given the newly found security vulnerabilities in the older drivers. I hope history doesn't repeat itself with this thread and we can finally get some answers or a working solution. This is the thread I came from: /razer-17-pro-black-screen-after-2004-windows-10-update.63281/page-4 Need I mention as well that the previous forum I came from for my late 2019 model was marked "Not open for further replies," with the last official word from a Razer representative being that the fix was to roll back the updates to an older driver. As if that was an actual solution and not an attempt to kick the matter under the

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I've also wondered if this is worthy of a class-action lawsuit. I mean, so far we've been told by Razer support that we have one of two options. Either we can A.) not update our drivers and leave ourselves open to a slew of security vulnerabilities for Windows and/or NVIDIA just to be able to use our 120 Hz features that we paid extra money for and were promised by advertising, or B.) we can update our drivers and software to avoid having security vulnerabilities using NVIDIA Optimus while also voiding one of the main features promised for this product in advertising. Mind you, I'm not hating on the kind people I've spoken to in Razer Customer Support, they're just caught in the middle of the company Razer's poor business practices and have to do their best and watch what they say for the sake of their jobs- and I can respect that- but Razer has really gone too far with this. Are computer manufacturers bound by law to provide some basic level of maintenance for software and firmware fo

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I'd post in the thread dedicated to my particular late 2019 model instead of this one, but the thread for my model was closed (it reads "Not open for further replies.") despite the fact that no real solution was ever provided for these issues aside from just rolling back the drivers or updates that bring out the issue, which as I've said before in this thread, is a problem given the newly found security vulnerabilities in the older drivers. I hope history doesn't repeat itself with this thread and we can finally get some answers or a working solution. This is the thread I came from: /razer-17-pro-black-screen-after-2004-windows-10-update.63281/page-4

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I'm not sure, I can only speak for the 4K 120 HZ late 2019 model of Razer Blade Pro, which came with an RTX 2080 Max-Q. But from the looks of it, I've seen other forums of people with various models of the Razer Blade Pro who have had similar issues of black screens and an inability to apply certain Windows and/or NVIDIA updates without causing black screens. Considering how widespread it is, I'm surprised these issues haven't been addressed sooner. I'm able to use the latest NVIDIA driver that came out, 466.27, but only on NVIDIA Optimus. That means I can't run games at 120 HZ, which was a major reason why I bought this particular model. It's quite disappointing that I can't use what I paid for. And I'd just roll back the NVIDIA update so that the 120 Hz works, but NVIDIA recently announced that there are security vulnerabilities in their outdated drivers so I don't want to risk using them, and I think it's unfair that so far the main suggestion I've seen as a "fix" has been to roll b

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

Yep, we definitely need to keep pressing Razer about this. At the very least, we deserve some transparency as to what progress has been made and why it's taken almost a year to resolve these issues. As far as I can tell, no progress has been made, and considering everyone in this thread paid extra money for the extra expensive model of this computer, it's unacceptable that we don't have more answers.

475
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2 years ago
N
nyichiban
posted in Razer Support

Razer Blade Pro 2020 can't update Nvidia drivers

I've also been having issues with black screens, though I have the late 2019 Razer Blade Pro 4K 120 Hz model. I was able to get the latest NVIDIA 466.11 update working on the RTX 2080 Max-Q GPU, but only if I run the system on NVIDIA Optimus which negates the purpose of having the extra expensive 4K 120 HZ model. Why have a 120 HZ screen if I can't use the 120 Hz screen? It reflects poorly on Razer as a company and will hurt the company's business and harm customer loyalty if Razer doesn't give adequate support to its customers, especially those who paid for particularly expensive products like us in this forum. I've been dealing with black screen issues since the Windows 2004 update and intermittent issues with various NVIDIA drivers not working, or certain games not running unless I'm using NVIDIA Optimus (Portal 2 is a recent example, I get a black screen unless I use NVIDIA Optimus but then I can't play in 120 HZ! It renders my purchase of this extra expensive PC as pointless!). I

475
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2 years ago

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